Consultant Part Loan Counselor
Resume:
Pamela M. Baumer
Cape Canaveral, Florida. 32920
**********@*******.***
EXECUTIVE SUMMARY
Fourteen years of administrative, accounting and payroll experience.
Performed in mainframe security environment, using Mars/Remedy (customer service issue resolution application), reporting of metrics and maintenance of desktop procedures.
Skilled at Microsoft Office, Internet, Intranet and various e-mail packages.
Interfaced with all organizational levels, vendors (IBM, STC, Amdahl, etc.) and customers.
Experience in various departments including Information Security, Inventory Management, Hardware Planning, Business Management, Human Resource Support and Accounting.
Team oriented, work well independently, excellent communication skills.
Active member of Communications Committee and Total Quality Management team.
Received recognition for Total Quality Management suggestions that were implemented including an electronic purchasing system.
Involved with Utah’s ‘People Helping People’ Organization.
Completed a Virtual Teaming Course.
PROFESSIONAL EXPERIENCE
UBER & PART-TIME WORK FROM HOME – Home 11/14 - Present
Part-time taxi driver and part-time customer service
ASSOCIATED CREDIT & COLLECTIONS BUREAU – Rockledge, FL 9/13 - 5/14
Inbound and outbound collections for Health First
CALL DIRECT PARTNERS – Cocoa Beach, FL 01/13 – 9/13
Satellite internet and DirecTV sales
TSC SOLUTIONS, LLC. – Cocoa Beach, FL 03/11- 10/11
Lifeline Home and Cell Phone Sales and Customer Service
CB MARKETING & R&S MARKETING– Cocoa Beach/Cape Canaveral. FL 12/09 -3/11
Phone Sales, Selling long distance plans/Booking Time Share Tours.
THE LEDGER/Office Team – Lakeland, FL 1/09 - 10/09
Sarasota Classified Sales Consultant Part/Time
Up selling of classified ads for the Herald Tribune.
WASHINGTON MUTUAL - Melbourne, FL 9/07 – 3/08
Loan Counselor II
Assist customers with Equity Lines of credit and conduct financial interviews.
PLACEMENT PROS AGENCY/WASINGTON MUTUAL - Melbourne, FL 5/07 – 9/07
Asset Recovery Specialist II
Complete figure sheet for foreclosures, type referral letter, and fax referral to state’s attorney. Updated drive w/loan information, and loan foreclosure processes.
ADECCO EMPLOYMENT/CO PROP APPRAISERS - Merritt Island, FL 12/06 – 4/07
Data Specialist
Review edits and county appraiser’s information and update accordingly.
DISCOVER FINANCIAL SERVICES, INC. - Salt Lake City, UT 11/05 – 10/06
Senior Account Manager
Activated accounts, balance transfers, product sales and promoted to retention of accounts.
INLINE PLASTICS CORPORATION – Salt Lake City, UT 11/04 – 10/05
Office Assistant
Entered payroll on ADP system along with all human resource support to Corporate office.
Pamela Baumer
Page Two
SPHERION TEMPORARY AGENCY/MICROSOFT – Salt Lake City, UT 11/03 – 07/04
Receptionist
Supported 70 Microsoft Indie Games employees. Responsible for screening visitors, typing contracts, ordering and maintaining inventory of supplies, planning and implementing company social functions, initiating and conducting tours and supporting Manager and Office Manager at Microsoft.
LOCKHEED MARTIN INCORPORATED, ORLANDO, FLORIDA 1985 – 2001:
Computer Systems Security Analyst - Enterprise Information Systems
Coordinated with project managers providing security access required for new employees..
Obtained NetMeeting using software for audio conferences and training.
Customer Care Field Representative.
Assistant to V.P. of Software Engineering - Lockheed Martin Real 3D
Provided support to fifty engineers, Director of Hardware Products and Manager of Auburn Project (software & hardware).
HR liaison assisted in new hire process, arranging interviews, making travel arrangements, entering payroll and setting up user i.d.’s.
Administrative Assistant - Lockheed Martin Services
Supported fifty field technicians.
Processed payroll, accounting, project security, shipping, receiving and overseas support with emphasis on managers’ support.
Martin Marietta Data Systems - Hardware Planning and Installation Configuration Associate Specialist
Tracked location of hardware and updated database with pertinent information.
Responsible for tagging received equipment.
Worked with Accounts Receivable and Accounts Payable department.
Updated trouble-reporting system with location of hardware using IBM CRISS/Remedy software package.
Installation and configuration of hardware.
Worked with accounts payable and accounts receivable.
EDUCATION
B.A. Degree - Business Administration, 1997 (GPA 3.5) - Webster University, Orlando, Florida.
A.S. Degree - Secretarial Studies, Danville Virginia.
Southern College & Florida Southern College – Accounting & Programming Courses.
Contact this candidate