Customer Service

Victoria Tilden

* *. **** ****** **./505-***-****

Ft. Defiance, AZ 86504

*******@***.***

OBJECTIVE

Seeking a position where communication and team work will contribute to enhance customer service skills, a long-term position, and job security. EDUCATION

Central New Mexico Community College-53 Credit Hours 2016-2020 Eastern New Mexico University, Grants NM 9 credits 2009-2010 EXPERIENCE

02/2020 – 07/2020 Walmart

Sales Associate Garden Center

Stocked merchandise on a daily basis. I stocked, tagged, inventory items, used planograms, device to put inventory log, and 1

st

priority is Customer.

10/12/2018 – 06/13/2019 Sam’s Club

Optometrist

Customer service, answering phone, make appointments, and reschedule appointments. I fixed hinges on glasses, put lens into the frame, ordered lens for the glasses, measured eyes for lens to be in proper place and readjust glasses if needed. Worked with computer making orders for glasses, check in contacts, and reorder contacts.

03/15/2017- 08/22/2017 Valero Albuquerque, NM

Cashier

Customer Service, worked with clients that bought gas, lottery tickets and items in the store. Worked in a fast-paced environment. Used register for cash, credit card, and debit card transactions. Cleaned the store, mopped, restocked items, and bathroom. Responsible for great customer service.

05/28/2016- 01/10/2017 Central New Mexico Community College Albuquerque, NM Work-Study Receptionist

Greet clients, answer phones, pick up mail, distribute mail and document supplies. Use of Outlook 365, Basic Excel, Basic PowerPoint and Microsoft word. 05/21/15-10/27/2015 Central New Mexico Community College Albuquerque, NM Work-Study Receptionist

Greet Clients, answer phones, schedule appointments, and reschedule appointments, called clients as a reminder of their appointments, file client folder, scan, and email forms. Use of Outlook 365 and shared calendars. Worked with disabled clients, help with making copies, register students for college courses, and open up files for them on the computer. 11/2013-10/2014 AutoZone Albuquerque, NM

Sales Associate

Greeted customers, helped customer locate parts, and check engine light with OBD11. Checked OBD11 codes in computer and give advice. Install windshield wipers, check engine lights, check batteries, and install battery. Stock inventory, customer service, cashier, and use of a computer daily.

06/2013-10/2013 Sprouts Farmers Market Albuquerque, NM Produce

Stocked salad trays, checked dates, and always kept it stocked. Stocked organic fruits and vegetables and kept it fresh. We kept a log on sweeps to keep area neat. Helped customers locate items and promote on sale items.

04/2012-06/2012 Division of Vocational Rehabilitation Albuquerque, NM Receptionist

Greeted clients, one on one help with information with application process, send fax, scheduled appointments, and made copies of important information.

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