Personal Assistant Customer Service

JUAN E. GOMEZ

Phone:201-***-****

*****@*******.***

OBJECTIVE: Obtain a challenging position requiring responsibility and opportunity for advancement.

Professional Summary

Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews, corporate, management, and clients. Has a client-focused approach and observes principles of good customer service delivery. Has a high school diploma and a College studies; more than ten years of Cleaning owner-Supervisor experience.

Core Qualifications

Excellent supervisory skills

Runs warehouse understanding

Extensive knowledge of successful cleaning crew management

Good interpersonal and oral communication skills with people at all levels

Understanding of safety and sanitation standards and guidelines, Covid 19

Excellent crew monitoring

Strong dedication to enforcement of company policies

Client-focused and ensures cleaning crews deliver good service

Experience

Cleaning Supervisor

Nov 1/1998 –Feb/1/2020

MULTISERVICE FAMILY TEAM

HASBROUCK HEIGHTS N.J.

Lead cleaning crews that worked at large corporate sites.

Traveled between sites to ensure crews were complying with company standards.

Implemented cleaning supply inventory controls.

Communicated with clients and corporate staff to ensure clients were happy.

Interviewed and hired cleaning crew members

Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures

Coaching and developing employees (cleaners)

Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly

Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement

Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

Providing any form of required assistance to cleaners while they carry out their duties.

At the mean time that I performing supervising work in our family Multiservice Family Team, I was carrying out a part time jobs, that I refer below:

SUMMARY:

Reliable and mature personal Assistant with a well-earned reputation for always being punctual and offering clients exceptional service.

SKILLS:

Good knowledge orientation skills to look forward to helping the people whether it is offering to help the person run errands or office.

Great familiarity with a variety of GPS systems

Always be aware of what happening in good mood

Excellent social perceptiveness to know when client would enjoy conversation and know when to simple drive .Uber

Computer and office knowledge

College studies

Motivtional speaker for Spanish community, workshops

WORK EXPERIENCE:

UBER Partner Driver 2017 to 2020

Tri State Service

Hasbrouck Heights, NJ January.

7600 trips/3300 Five stars. Good reviews

Certify Survey 2014 to 2016

87 Ruckman Rd Alpine NJ.

Personal Driver

Driving Mercedez Benz

Clifton Wholesale Florist 2009 to 2013

Saddle Brook, N.J.

Supervising florist distribution.

Personal Assistant Mr. Vicent Pannetta + 2001 to 2012

Office duties; Condo supervising service

Mr. Manus 2004 to 2006

Limousine

Family driver.

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