Amber
Haase
*************@*****.***
Roseville, CA
Summary
I have over 20 years of customer service experience in in several different settings. Always providing customers with first class service to ensure they have the best experience possible and leave them feeling confident with their purchase or decision that they made during our time together whether it be in person,telephone or online chat. Experience
Server/supvisor
Perko's Cafe • Antelope, California
Maintained a positive upbeat attitude at all times to keep emplyees feeling appreciated and focused, so our guest always felt welcomed and at home when dining with us.
Key holder.
Prepped for the opening shift.
Thorough cleaning of entire restruant at the end of business day. Balancing credit and cash transactions for end of the day report. Overseeing orders to ensure quality control.
Solve issues, concerns and complaints for both customers and emlpoyees. Bank deposits.
Scheduling.
10/2011 - 11/2016
Flight Attendant/CSR
Aerodynamics inc. • Mather, California
Book, cancel and reschedule flights, rental cars and hotels. Adjust billing discrepancies.
Attend annual safety and first aid training.
Following and staying up to date with FAA regulations. Keeping TSA background current.
06/2001 - 11/2008
Skills
Education
General
San Juan High School • Citrus Heights, California 07/1997 Customer service Customer care
Sales Management
Scheduling Organizational skills