Service Representative Administrative Assistant

Addie Steinert

Mobile: 832-***-****

Email: ********@*****.***

Salary Requirements:

Negotiable

SUMMARY OF QUALIFICATIONS

I am an organized and detail oriented individual, committed to completing projects efficiently and on time. I am comfortable with multi-tasking while interacting with clients, vendors, co-workers and management. I am practical and straightforward with an ability to promote an open and honest workplace. I have a great track record of competent problem solving skills using my personality, customer service skills and a variety of software applications. PROFESSIONAL EXPERIENCE

Watercrest Senior Living Facility June 2020 – Present Kingwood, TX Front Desk Concierge

Manage access to facility for all visitors

Provide assistance to residents as needed for maintenance issues, food requirements, etc. Monitor incoming phone calls to the facility

Be a conduit for communication between residents and management Provide assistance where needed to other staff members. New Caney ISD Sept 2019 – Present New Caney and Porter, TX Substitute Teacher

Assist/Fill in for teachers on instructional strategies & classroom management. Conduct behavioral assessments.

Develop/Train staff on implementation of intervention plans. Support student inclusion and mainstreaming facilitation of students. Provide current and general information on autism disorders to parents and teachers. Working at all 3 levels: Elementary, Middle and High School Humble ISD January 2016 –Sept 2019 Humble, TX

Substitute Teacher

Assist/Fill in for teachers on instructional strategies & classroom management. Conduct behavioral assessments.

Develop/Train staff on implementation of intervention plans. Support student inclusion and mainstreaming facilitation of students. Provide current and general information on autism disorders to parents and teachers. Worked at all 3 levels: Elementary, Middle and High School Reason for leaving: Left for better pay ay NCISD.

Alewine's CPA Firm May 2015- January 2016 Houston, TX Administrative Assistant

Duties include fielding telephone calls for the entire office, receiving and directing visitors, word processing, filing, extensive software skills, internet research abilities and strong communication skills. Responsible for processing all office orders and supplies, took client payments, checked and responded to voicemails and e-mails throughout the day. Performed administrative and office support activities for my supervisors in a face-paced working environment.

Experienced in word, outlook, excel, power point and quick books. Worked in a time efficient manner to review assembly of all tax returns before each deadline. Reason for leaving: Company moved to another state so returned to educational field. Aldine School District August 1991 – May, 2015 Houston, TX Teacher Assistant

Train teachers on instructional strategies & classroom management. Conduct behavioral assessments.

Develop intervention plans.

Train staff in implementation of intervention plans. Support student inclusion and mainstreaming facilitation. Provide current and general information on autism disorders to parents and teachers. Assist teachers to obtain educational materials to achieve student goals. Receptionist at Marcellea Intermediate School.

Diagnostician assistant at Anderson Academy from 2000-2004 Reason for leaving: Left to try a new job field and better pay. EDUCATIONAL BACKGROUND

2009 Univeristy of Phoenix

2013 University of Ashford

Bachelor of Science in Management

Master’s of Education Special Education

Houston, TX

San Diego,

CA

Certifications

Nonviolent Crisis Intervention 01/06/09

Mental Health Disorders in School 01/07/14

Texas Education Certification Paraprofessional 04/07/1995 –Life SOFTWARE EXPERIENCE

Microsoft Word, PowerPoint, Excel, Outlook

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