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Customer Service Front Desk

Location:
Seattle, WA
Posted:
October 24, 2022

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Resume:

Debbie Smith

Professional Summary

Friendly and engaging professional front desk administration with over 20 years of experience. Completing duties as developing schedules, making appointments, organization of patient files, phone calls, paperwork, and maintaining professional customer service.

Accomplishments

Provided customer service

Promotions

Work History

Seattle integrative Cancer center- Renton, WA

Patient services coordinator

9/2020-5/2021

Collect co-pays; post payments

Answering phones and supporting patients with scheduling

Emails and faxing

Developed goal orientated team leadership

Charting preparation

Dr. Benson Family practice- Tacoma, WA

Front desk Receptionist

12/17-3/2020

Displayed sensitivity to cultural and linguistic needs of clients and families served.

Developed goal-oriented team leadership

Completed required documentation for patient’s appointments by insurance companies to meet deadlines.

Provided support for patients during appointment setting

Answering phones and supporting patients with scheduling. ads56q@r.postjobfree.com

253-***-****

Burien, WA 98168

Skills

Customer Service

Goal Setting

Clinical Documentation

MS Office

Team management

Process improvement

Supervision

First Aid/CPR

Providing community referrals

Problem resolution

Organization

Relationship development

Team building

Communications

Customer service

Education

06/84- High School Diploma- Ventura

High school

Certifications

First Aid/CPR Certified

EMR certification- Epic and centricity

Typing-75-80 WPM

10 key touch training

Business Management Certificate

References:

Collect co-pays; post payments

Chart preparation

Balance Batch at the end of day

Olympic Medical Center- Port Angeles,WA

Front Office Lead

2/10-8/2017

Check patients in/out

Scheduling for 8 doctors

Filing

Scanning

Collect co-pays

Charting

Life Care center- Federal Way, WA

Assistant Manager Business Office

4/01-1/2010

Payroll

Accounts Payable

Residence trust accounts

New hire paperwork

New hire orientation

Balance all accounts and post at the end of each day

Monthly accounts

New residence intake

Taylor Bernardi-253-***-****

Tara Mckenzie- 206-***-****

Denise Sampson- 805-***-****

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Contact this candidate