Gabrielle Medrano
Newhall, CA *1321
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Intake Coordinator
OMNI Wound Physicians
May 2022 to August 2022
• Bi-Lingual communication with providers and patients
• Data Entry into an EMR System
• Database and task management
• Coordinating critical medical services between providers and patients
• Trained on Medical Insurances (Ex. PPO, HMO, etc) and their benefits Legal Assistant
Law Office of Alex R. Kessel
August 2021 to May 2022
• Prompt pulling of clients and internal files
• Organizing and filing of critical documents
• Accurate and prompt scheduling of current and new clients
• Emailing, scanning, and faxing of 1050 motions, 977 waivers, and substitution of attorney documents
• Generate and provide frequent documentation to the attorneys and staff (Ex. daily calendars, PNC referrals, etc)
• Work with clients throughout the day to communicate their court appearances
• Manage and append documentation that contains important court WebEx and/or Zoom call-in information
• Manage and generate weekly booking lists, 1050’s motions list, and master calendars
• Weekly communication with the District Attorney’s and City Attorney’s offices to ensure follow up on pending cases have been processed
• Answering of inbound phone calls and discovery indexes
• Provide precise translations for Spanish speaking clients
• Process onboarding files for new clients
• Calendared and verified court appearances
Legal Assistant / Intake Specialist
Kingsley & Kingsley, APC
April 2019 to August 2021
• Maintained high standards of customer service during high-volume, fast-paced operations
• A legal assistant specializing in Labor/Employment law
• Communicated with clients via phone or email, scheduled appointments, and coordinated lawyers scheduled and calendars
• Report directly to eight lawyers with a myriad of responsibilities from notices, discovery, and client communications
• Scheduled client appointments and consultations
• Kept case files up to date
• Draft, Edit, and file legal documents
• Scan, Copy, Fax, and Mailed documents
• Managed communications with courts regarding status of documents and granted orders
• Prepared legal complaints, summons, notices, and PAGA letters
• Conducted intake services
• Assisted attorneys in preparing court documents and exhibits for e-filing with the Federal, and State Courts on the PACER system
Medical Office Receptionist
Valley Eye Center
May 2018 to April 2019
• Maintained high standards of customer service during high-volume, fast-paced operations
• Collected all personal, medical, and insurance information to provide accurate verification of benefits
• Responsible for assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of business hours
• Confirmed patient information, collected copays and verified insurance. Posted charges, payments, and adjustments
Education
University of California Merced - Bachelors
Merced, CA 2017
James Monroe High School
North Hill, CA 2013
Skills
• Microsoft Office
• GSuite
• CRM (Ex. Zoho and Amicus)
• Asana
• Document Management and Processing (Ex. DocuSign and Adobe Acrobat/Reader)
• Bilingual in English and Spanish
• Filevine Legal Case and Matter Management
• Lead Adopter and Trainer of Woundally (EMR) program
• Schedule Management of Court Calls and Attorney Hearings via Leading Software Solutions (Ex. LAConnect / V-Court, Zoom, and WebEx)
• Legal Filing via Top Legal Programs (Ex. Onelegal, On-Call, and LWDA)
• Labor, Employment, and Criminal Law Knowledge
• Familiarity with Court Docket and Tentative Rulings
• Familiarity with Waystar and Medi-cal
• Fast Learner and Reliable
• Takes Initiative
• Excellent Communication
• Punctual