Customer Service Care

kiillia ford

Concord, NC *****

*************@*****.***

720-***-****

Driven to extensive sales goals and build long-term relationship with customer, creat a positive shopping experience through high quality customer care

Work Experience

Cashier/Customer Service

Walmart - Concord, NC

September 2022 to Present

• Check customer out

• Bag grocery

• Handle money

Customer Care Rep

UGG / Deckers Brands - Aurora, CO

July 2021 to April 2022

• Remote

• Email, SMS text, Voice call

• Placing orders

• canceling orders

• finding customers right fit and right match for shoes Sales Representative

Movado - Thornton, CO

August 2018 to May 2019

• Great customers

• Put froth all knowing knowledge to help customers

• Scheduling and closing store

• oversee inventory

Supervisor

Hudson Group - Denver, CO

February 2017 to December 2018

• Supervised staff and monitored performance

• Processed personal paperwork and planned schedules

• priced clearance items accordingly and moved merchandise to store Cashier/Customer Service

Walmart - Denver, CO

January 2016 to June 2017

• Mange cash stock and inventory

• Assisted customer with sales transactions

• Communicated need or issues

• Kept area clean and maintained

• Managed wide variety of costumes

Education

High school or equivalent

Skills

• CASH (1 year)

• CUSTOMER SERVICE (1 year)

• RECEPTIONIST (1 year)

• RETAIL SALES (1 year)

• MAINTENANCE (Less than 1 year)

• ORGANIZATIONAL SKILLS (Less than 1 year)

• STRONG COMMUNICATION SKILLS (Less than 1 year)

• Caregiving

• Supervising Experience

• Upselling

• Customer support

• Live chat

• Help desk

• Salesforce

• Microsoft Outlook

• Account management

• remote sales (2 years)

• Communication skills

• Inside sales

• Microsoft Excel

• Windows

• Sales

• Typing

• Call center

• Microsoft Word

• Cash handling

• Basic math

Certifications and Licenses

Food Handler Certification

Additional Information

Skills

Large cash, checks deposit expert

Strong communication skills

Strong planing and design

Superior organizational skills

Staff train hand development

Store maintenance

Customer service expert

Contact this candidate