Customer Service Japanese
Resume:
Claudia Tejada
Rutherford, New Jersey, 07070
**********@*****.***
SUMMARY OF QUALIFICATIONS
Developed extensive proficiency in sales, customer service and training
Responsible and Goal oriented individual determine to exceed supervisor’s expectations
Work well under pressure and overwhelming situations
Trained to meet customer’s satisfaction
EXPERIENCE
Sweepreme Cleaning Services- Rutherford, New Jersey
Manager May 2018- present
Scheduling appointments and sending out schedule to staff
Prepare and sending invoices on QuickBooks to all clients
Prepare estimates and send them out
Communicate with clients to verify their appointments
Maywood Pancake House- Maywood, New Jersey June 2015- 2019
Manager
Prepare day to day duties for staff
Check inventory, provide list for shopping
Quality control of food
Scheduling, hiring, training staff.
Server – Rutherford Pancake House – Rutherford, New Jersey March 2014-2015
Server
Bus own table
Greet table
Take orders
ACTIVITIES
Volunteer at community church 2010-2012
Participating at youth group 2009-2010
ADDITIONAL SKILLS
Fluent in Spanish; Conversational in Japanese
Microsoft Office – Word, Excel, PowerPoint
Strong Customer Service Skills
Education
Montclair State Univeristy
Bachelors in Hospitality Management 2019
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