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Treatment Specialist Customer Service

Location:
San Diego, CA
Posted:
October 24, 2022

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Resume:

**** ****** *** ***** *** San Diego, CA *****

Monica G. Munn, Psy.D., Ed.D., LMFT, RN-BC

Contact Info: 858-***-****

*********@*****.***

I realize when you read this resume you may think why this woman is applying to our job. I am retiring but I love to work and like working for and with people and learning new things. I am healthy, active, educated and a diligent worker. These are my experiences.

Munn & Associates 2016- present: Private therapy practice. Work with adults, children, couples for various outpatient behavioral health issues such as depression, anxiety, high risk divorce, sexual addiction, and marital counseling to name a few. See The Munn Clinic website.

Sharp Healthcare 1995- 2019: Trauma floor, orthopedics, SRN float pool. Currently SMV hospital intensive treatment program x 2 years. Endoscopy, recovery, flu clinic, medical surgical unit, PAAES clinic, Coumadin clinic, Eye clinic, worked in all areas of nursing during my career except maternal health, OR, and emergency room. Worked out-pt supervisor at Pt. Loma SRS clinic during absence of lead RN. Worked every year flu clinic x 7 years for Sharp staffing. Have been lead RN at SMV and SRS. Able to provide direct patient care and coordination of clinical activities of multiply departments. Quality care and customer service. Able to orient department staff and compliance with safety and regulatory requirements. Collaboration and communication are ensured along with problem resolution due to experience as a marriage and family therapist with difficult populations. In patient psych as team leader and intensive care unit, child unit, older adult

Sharper Future 2011-2015; Per diem MFT therapist for sex offenders/ Bureau of Prisoners, individual and group therapy. Authoring reports and working with the probation department.

UCSD Medical Center 1985-1995: Research; Orthopedics, All clinics, Oncology, Medical surgical areas, Pain clinic, Cardiac clinic, Recovery.

Suicide and Crisis Hotline San Diego, CA

August (2000) – July – (2005)

SUICIDE PREVENTION ON-LINE THERAPIST, MFT. United Behavioral Health

Online counseling for chronic and acute mental illness and suicidal, domestic violence counseling.

Liaison for hospitalization working with Medicare/Medical and hospital admissions.

Mercy Healthcare San Diego, CA

PSYCHIATRIC MFT PET TEAM LIASION

Assessment and Diagnosis of acute and chronically ill pts in Emergency room at 2 facilities for Mercy Hospital. Liaison with Psychiatrist and UBH for acquisition into acute hospitalization

INSTRUCTOR

National University: BSN RN nursing students: Medical Surgical nursing, Fundamentals of nursing, Physical Health assessment, Leadership; Clinical and classroom instruction

Work initially as adjunct in psychiatric RN clinical nurse rotations at Mesa Vista, Hospital and as adjunct for Medical surgical I clinicals.

Taught nursing theory in critical care and Foundations of nursing labs.

Full time Lead Faculty Instructor at National University in Fundamentals

Responsible for five adjuncts, and forty-four students, theory instructor all aspects of fundamental basic nursing care.

Working to develop geriatric nursing course.

Written for Pearson Publishing and Osborn Review for Nurses July (1976) – October (1983) Also again writing NCLEX questions for Pearson 2010-2011

USU Rn Students in class instructions for psychiatric nursing.

January (2004) –November (2006) Concorde School of Nursing

San Diego, CA

Lvn instructor in all areas medical surgical and psychiatric nursing

Term II of Term III full-time theory and clinical instruction in full

Lecture, stand alone courses, creation of curriculum and development.

Work as clinical coordinator for nursing placement of students in San Diego area.

Status One Telecare Nurse (2001-2002)

Orange County, CA

On-line home management and education of patient care caseloads in Pennsylvania, New Jersey, and Indiana.

May (1985) – September (1995) UCSD Medical Center San Diego, CA

Staff RN Staff RN in multiple areas of the hospital including research, pre-post op care, out-pt. clinics, peds and orthopedics, pain clinic, trauma and med surgical areas, SRN Float pool currently in all areas.

Night shift charge RN.

Created diabetic protocol for monitoring patients in Hollingsworth research study

October (1987) -2009 Corrigan & Associates San Diego, CA

MARRIAGE & FAMILY THERAPIST

Work with individuals, family, groups, and children for psychosocial counseling.

Certificate in sexual offending counseling.

Run group therapy for relapse prevention with sexual offenders, perpetrators of incest and domestic violent offenders.

Education of family and perpetrators, Orientation into program and assistance with 31 task court requirements, filing reports, etc.

October (2006) -present National University San Diego, CA

Lutheran Medical Center 1979-1983 Cleveland, OH

LVN TO RN.

Worked in various nursing capacities on cardiac care, eye surgery and geropsychiatric units.

New graduate RN worked in step down and orthopedic

Developed training booklet on Chemonucleolysis.

EDUCATION

Education

August (1978) –May (1983) Ursuline College Pepper Pike, OH

BSN Nursing.

August (1986) –June (1987) National University San Diego, CA

MA in Counseling Psychology

Obtained MFT license 1/4/91

August (2002)- July (2004) University of Phoenix San Diego, CA MSN in Nursing

Doctor of Education in Curriculum Instruction University of Phoenix Graduated October 2011.

December 31, 2014, Psy.D., Ryokan College, Los Angeles, CA.

Board Certified Psychiatric Nurse ANCC obtained 2012 February.

1974-1978 United States Navy stationed in San Diego, CA

Supervisor of 9-man parachute rigger shop. E-5. Vietnam Era Veteran

Skills and talents

Master’s degrees x 2 Nursing from UOP, Psychology from National University.

EDD/CI from UOP degree

PSY.D., Ryokan College, Private practice x 7 years/ 32 years as LMFT.

30 + years experience acute care multiple areas

Previous multiple experiences as an educator Concorde Career Institute, Corrigan & Associates, and National University.

Independent Sex Offender Treatment Specialist

Able to manage specialized projects as assigned.

Can use computer, word docs, do research and type over 50wpm.

Home health care and care manager for psychiatric and medical surgical patients

Have done assessments of needs with youth and families for DV, abuse therapy services, behavioral services. Collaborated with parent’s support group educational and child abuse.

Have participated in case consultations and treatment teams.

Multiple levels of collaboration with others and crisis assessment and intervention.

Assist in any outreach efforts as requested.

Experienced use in Microsoft office. Can type 60 wpm.

Current CPR certification; Ability to perform baseline clinical nursing interventions; management/lead experience in USN and Pt. Loma SRS clinic; Effective interpersonal skills and knowledge of nursing process required; In depth knowledge of psychiatric and chemical dependency conditions; experience with insurance authorization through UBH hotline crisis experience; Effective communication skills; knowledge of local community resources; Provided chemical dependency and relapse prevention for abusers of drugs, alcohol and sexual addiction and molestation; worked in Intake on PET team Mercy hospital, crisis intervention, and urgent care; outpatient. Case management for board and care psychiatric home care; Telephone triage, crisis intervention, and face to face assessment of psychiatric patients in crisis; Ability to direct and lead a team of Clinicians in a challenging environment; MediCal and Term Team Certified. Certification as full operating level provider for San Diego County Probation Department for Individual Sex offender treatment.

Organizations

ANCC

CAMFT

AAMFT

CCOSO

APNA

ANA



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