Customer Service Administrative Associate
Resume:
SHAYLA R.
GARMAN
**********@*****.***
Billings, MT 59105
SKILLS
●Adaptable problem solving
●Collaboration talent
●Communication skills
●Computer proficiency
●Conflict resolution
●Customer satisfaction
●Event coordination
●Focus group leadership
●Group coordination
●Guidance and consultation
●Leadership experience
●Problem-solving abilities
●Strategic planning
EDUCATION
Montana State University Billings
Billings, MT • 05/2021
Master of Science : Health Administration
Montana State University Billings
Billings • 05/2018
Bachelor of Science : Business Marketing
Montana State University Billings
Billings, MT • 05/2018
Bachelor of Science : Business Management
PROFESSIONAL SUMMARY
Profile Summary: Service-driven associate with over four years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about helping those in need through excellent communication and adaptable problem-solving.
WEBSITE, PORTFOLIO, PROFILES
●www.linkedin.com/in/shayla-garman-srg
WORK HISTORY
Chungdahm Learning, Inc - Head Instructor
Daegu, South Korea • 01/2021 - 08/2022
●Instructing, parent consultation, class coordination, student evaluation, and curriculum creation. I removed barriers to my team by enhancing communication systems through a language barrier and advocating for teacher wellbeing.
Chungdahm Learning, Inc - Homeroom Instructor
Daegu, South Korea • 08/2021 - 08/2022
●Instructing, parent consultation, class coordination, and student evaluation. My five-year-old students improved their overall reading and were able to speak basic phrases.
Associated Students Of MSU Billings - Billings, Program Coordinator
Billings, MT • 01/2021 - 08/2021
●Customer service, guidance and management, scheduling, marketing, discreet problem solving, and financial management. I accepted this position in addition to my previous employment when my employer was in need. I pride myself on being adaptable and going where I am needed.
MSU Billings - Administrative Associate
Billings, MT • 04/2018 - 08/2021
●Customer service, guidance and management, scheduling, marketing, and discreet problem-solving. In this position, I was a constant in an office with high turnover. I worked respectively under three different management styles and learned to flourish under each.
MSU Billings - Administrative Associate
Billings, MT • 10/2016 - 04/2018
●Customer Service, phone directing, office organization, and meeting scheduling. This position was the highest of student positions directly working with the Chancellor's team of directors.
Westby Public Schools - Teacher's Assistant
Westby, MT • 10/2011 - 04/2014
●Tutoring, overseeing, guidance, demonstration, and workshop leader. I assisted young students in challenging subjects to accomplish their educational benchmarks.
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