Objectives
To establish a great relationship, and rapport with any employer that finds me.
Experience
Amazon
Delivery Driver
Responsible for delivering packages throughout the metro Atlanta area.
Delivery hubs in Lawrenceville, Athens, Atlanta, and Norcross. Proactively responsible for packing, and delivering with speed and accuracy, in Athens. Maintained a professional relationship with every customer that has a delivery. Dressed to impress with the uniform provided to keep a professional appearance. Kept under the required speed limit, while keeping on task with the routes provided.
Cardinal Health
5/24/08- 10/8/2010
Forklift Operator
Responsible for picking orders and shipping to hospitals across the world.
Responsible for performing an array of duties such as stock and materials, picking and filling orders, or managing, organizing and retrieving stock and other. Received and tracked shipments. Accommodate and carefully handle fragile merchandise. Track and document exact shipment arrival and departure times. Tag and labeled merchandise according to size, shape and type. Boxed, wrapped, and packed merchandise in accordance with relevant procedures and standards. Prepared all orders for shipment. Operated merchandise management tools ie: Raymond forklift, cherry picker, front loader, walky rider, stand up lift.
Wasteretriever, Atlanta
12/14/17- 9/20/19
District Manager/ Area Service Manager
Responsible for payroll, scheduling, property visits, and overcommunication with everyone within the doorstep trash and recycling service.
Directed operations of the company. Oversaw trash service-providing activities. Supervised distribution activities such as planning truck routes. Measured productivity and cost efficiency. Cooperated on all levels to develop effective internal procedures. Maintained smooth daily operations. Managed staff schedules and work assignments. Conducted staff performance evaluations. Engaged in staff recruitment, interviewing, hiring, training, evaluation, discipline. Planned for future customer demand. Interacted directly and productively with customers. Primary aim of the company: To provide the best doorstep trash and recycling service in communities across all of Georgia.
Radco Residential, Atlanta
5/10/19- 8/14/19
Groundsman
Responsible for keeping the community grounds clean and acceptable for inspection.
Maintained grounds of assigned property. Gathered and removed litter. Selected pest controls. Pressure washed buildings and sidewalks. Spread salt. Assisted with maintenance tasks such as appliance deliveries. Complied with all regulatory requirements and company policies such as OSHA, health and safety. Collected leaves and debris. Emptied trash. Maintained parking lots and public areas. Maintained inventory of supplies. Reported needed repairs to supervisor.
SPH Analytics
10/12/2014- 10/28/2017
Auditor/ CSR
Performed customer service calls to patients after care from a doctors office to inquire about the satisfaction with the service provided. Auditor of doctors offices to ensure the guidelines of the insurance company is followed to continue contracts.
Spoke with customers by phone.
Received and processed incoming phone calls from customer or client base.
Recorded details of customer interactions, inquiries, complaints, comments.
Ensured that appropriate changes were made to resolve customer concerns.
Effectively identified customer concerns over the phone.
Responded to customer inquiries.
Communicated with a clear, distinct voice.
Maintained effective working relationships with customers.
Maintained a positive and professional phone demeanor.
Performed office duties such as data entry.
Identified areas for improvement.
Education
Highschool Diploma
Communication
Used Microsoft excel, spreadsheet, word, and outlook to create schedules, keep track of payroll, property manager information, and budget daily. Communications with office managers, and staff at each community daily to check the operations of the service for the night before.
References
Brandon Goins, Director of Operations Wasteretiever