SARA FARMER
Berryville, AR, 72616
*****************@*****.***
OBJECTIVE
Enthusiastic about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
EDUCATION —
EXPERIENCE
April 2022
University of Arkansas Fayetteville, AR
Certification in Medical Coding and Billing Medical Billing and Coding
May 2016
Riverside Vo-Tech Newport, AR
Accounting Certificate in Computerized Accounting Computerized Accounting
May 2001
Berryville Public Schools Berryville, AR
High School Diploma
April 2021 - Current
Cable Assembly • Ducommun Aerostructures
Assemble wiring harness for Airplanes and Missiles from spec
Conferred with management and design staff to fully understand and follow strict production specifications.
Enhanced team performance with smooth distribution of needed supplies and subassemblies to each member.
Completed high-quality Wiring products with skilled assembly of systems, supports and connections.
Identified and corrected defects to bring completed products in line with tolerances.
Produced at least one product per hour by using strong technical knowledge and electrical background to work quickly.
August 2019 – April 2021
Production Associate • Butterball LLC
Follow strict Health and Safety Regulations 2
Follow USDA regulations 3
Ensure the correct packaging of frozen product, as it is shipped directly to the client at once from our department
Job needs constant Team Effort
Participated in training sessions to enhance skills and knowledge.
Graded and packaged finished products, transporting items for added processing, storage or shipment off-site.
Supplied work orders to outside vendors and supported project specification records.
Ensure the product has the correct product tag and weight before it is boxed.
Inspected final products to assess compliance with quality standards and established tolerances.
Supported production needs by performing routine tasks using standard procedures and equipment.
July 2016 - August 2019
Production Lead • Tyson Foods
Oversaw production line documentation for waste, downtime and output.
Kept production line ready for monthly inspections and yearly audits by consistently following best processes.
Sustained tour-ready production line through continuous and effective housekeeping plans.
Monitored employee activities to verify consistent use of good manufacturing principles.
Coordinated effective schedules for production employees.
Trained workers in proper operation, calibration and maintenance of production line equipment.
November 2001 - May 2009
Poynor Drug Berryville, Arkansas
Certified Pharmacy Technician
Stocked, labeled and inventoried medication to keep accurate records.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
Maintained drug inventory levels by ordering necessary medications and supplies.
Aided in preparation, distribution and storage of pharmaceuticals.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Solved customer problems in-person or over telephone by aiding with placing orders, navigating systems and locating items.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Counted, measured and compounded medications following standard procedures.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Reviewed and verified customer information and insurance provider information.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Communicated directly with doctor’s offices via telephone, fax and email.
Maintained proper drug storage procedures, registries and records for controlled drugs.
KEY SKILLS —
Customer service (7 years)
Cashiering (7 years)
Packaging (5 years)
Sales (7 years)
QuickBooks (2 years)
Math (10+ years)
Microsoft Excel
Word processing
Data entry
English
Sage
Payroll
Typing
Mechanical knowledge
Bookkeeping
HIPAA
Medical records
Clerical experience
Documentation review
Balance sheet reconciliation
Accounts payable
Account reconciliation
Microsoft Office
Medication administration
General ledger reconciliation
Accounting software
Microsoft PowerPoint
Microsoft Word
Accounts receivable
Cleaning
Accounting
General ledger accounting
Cash handling
Warehouse experience
Medical coding
Basic math
Journal entries
Bank reconciliation
Communication skills
Organizational skills
Windows
Remote access software
Retail sales
Data collection
REFERENCES
[Available upon request.]