Sales Associate Customer Service

Location:

Posted:

October 24, 2022

Decontee Matthew

Elizabeth, 07206

****.*******************@*****.***

Education Essex County College Newark, NJ

Business major, Pre-Health minor Expected graduation- May 2024 Honors: Member of National Honor society

Experience Kate Spade, Sales Associate Aug 2021 - Current

• Assist in the collection of cash and electronic payments from 50 customers each day.

• Work with the senior cashier to collate daily account closures.

• Shadow senior account manager for daily bank deposits, expense withdrawals and transfers.

Home Depot, Customer Service Associate June 2019 - Sept 2020

• Provided great customer service to all customers by politely answering phone calls and finding solutions.

• Operated computerized register to checkout customers.

• Supported other members on the team depending on their needs during shifts.

• Neatly organized stations in preparation for members working the next shift McDonald’s, Cashier July 2018- June 2019

• Worked on registers and handled about 50-60 customers during each shift.

• Worked hand in hand with manager to ensure smooth running of daily operations.

• Accurately packaged all orders made by customers.

• Processed cash, credit card and check payments.

Volunteer & Extracurricular activity Business club, Essex County college Sept 2021 - Current

• Distributed clothing and food to the homeless at the Goodwill Rescue Mission. First Love New Jersey, Fellowship Leader Oct 2021 - Current

• Organize weekly fellowship meetings with 8 members.

• Provide support to members who need assistance through mentoring and counseling. Professional Strengths

• Detail Oriented

• Compliance minded

• Collaborative

• Excellent Communicator

Skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Skilled at conversing with different audiences