Fashion Consultant Customer Service

MARIO MICHAEL

**** ***** **

Brooklyn, New York *1225

ads4y7@r.postjobfree.com

917-***-**** (P)

Over 15 years of Professional Service in all facets of Wholesale and Retail. Skilled in Sales, Merchandising and Management.

EXPERIENCE

June, 2009- PRESENT

Salesperson/Manager

TESSUTO Menswear

Somerville, New Jersey

Executive Sales Manager - Responsible for 5 Salespersons and their weekly sales intake. Promotional Campaigns surrounding seasonal and holiday campaigns designed to entice customer participation and sales.

1038 APPAREL Company - personal shopper- Fashion Style Advisor - March 1998 - May 2009

April 1994-August 1997

Salesperson/Fashion Consultant

Barney’s New York

New York

Provide a service rich in style and professionalism; determine client’s wants and needs; evaluate career goals and lifestyle; present clients with recommendations on ways to enhance their images; responsible for styling and accessorizing wardrobe; ensure selected garments are personally flattering to clients; select merchandise that is practical and cost effective; prepare monthly letters informing clients on new ideas and trends. Areas of responsibility include Donna Karan, Giorgio Armani, Hugo Boss and Prada.

July 1989 – April 1994

Account Executive

C.P. Company

New York

Responsibilities included Sales, Merchandising and Visual Presentation of C.P. Company Men’s Sportswear Collection. Product knowledge of Company’s clothing, accessories, product availability and deliveries. Key selling points of men’s sportswear collection (fit and overall styling). Reached sales goals set by company. Team Player, strong contact with retail buyers. Proficient at retail math, marketing, developing and maintaining partnerships with Buying offices and Trade publications. Accounts included Boutique, Better Department and Specialty Stores.

July 1986 – July 1990

Salesperson / Fashion Consultant

Bergdorf Goodman

New York

Achieved Sales objective, Client Satisfaction, Standards and Maintenance of Department Visual Presentation and Loss Prevention. Daily Functions involved prompt and appropriate acknowledgement of client while maintaining a thorough and organized clientele book. Sustained frequent communication with clients; examined client complaints and objections and resolved them effectively. Determined clients’ needs, utilized knowledge of current fashions and specific designers to assist customers in making selections; suggested substitutes or alternate merchandise. Consulted with Buyers on Merchandise Voids based on client request and completed an extensive six-week Retail Training Course.

EDUCATION

Hunter College of the City of New York

MAJOR: Communications & Marketing

SKILLS: Oral and Interpersonal Communications; fluent in French and MS Word

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