Nguyen Ngo
**** ***** ** ** *******, Mi *****
Ph. 616-***-**** email: *********@*******.***
Qualifications for Employment
A highly motivated, administrative professional with experience in support services and office managements. Strong organizational, customer services, and communication skill with ability to work effectively with independently and with group. I have positive attitude and ability to multi-task and work well under pressure. Highly skills in payroll processing, and proficient in MS Word, Excel, PowerPoint, People Soft, Kronos, ADP Workday, E-time, Paycor and many more. I would like utilize my attitude, professional approach in this field, and also apply my qualities such as openness, respect, empathy, listening etc to achieve new heights in this career.
Experience and Responsibilities
Kendrick Plastics (previously Johnson Control of Grand Rapids then it’s changed to Yanfeng Oct. 2012- August 2020
Human Resource Generalist/Specialist
Assists the Human Resources Department with administration of policies and procedures, and personnel issues.
Files into the individual Personnel Files, as required, all paperwork generated and/or prepared for Hourly Team Members.
Processing weekly payroll utilizing PeopleSoft and Kronos, Workday, E-time, Paycor payroll financial reports and reconcile weekly payroll for CEO, HR director, CFO, Controller, Production Manager and Plant Manager.
Recording and maintaining attendance records for non-exempt salaries, hourly and temporary employees.
Ensure I9 compliance
Assist HR Manager/HR Director in work of confidential nature including administration of all payroll transactions and other project work as directed
Track Probationary Employee Review requirements. Distribute and collect Probationary Employee Review forms from the appropriate Supervisors.
Responsible for internal notices
Responsible for the administration of applicants
Coordinate interviews
Prepare all new hire orientation folders for both hourly and salaried employees.
Responsible for office organization and administration (incl. Handing out the post)
Keeps an eye on salary increase dates and trail period
Coordinates meeting and ensures that meeting rooms are supplies with drinks etc.
Organizes and coordinates office supplies and internal HR parties
Takes care of employee circle with regard to birthday greetings, wedding, and other special occasions.
Performs all other duties as assigned by the HR Supervisor, HR Manager or HR Director.
Grand Rapids Foam Technology, MI Nov. 2010- June 2011
Human Resource Assistant for 2 plants Remico and Alpine
Assists with the administration of HR related systems such as payroll, performance, benefits and other duties as directed
Maintain EEO training matrices and supporting documentation
Filed EEO documents
Collected vacation, PTO requested slips, suggestion forms from both plants Remico and Alpine
Calculated and faxed temporary EEO timecards weekly
Administer and monitor Workers Compensation claims including reporting, OSHA 300 log, and all supporting documentation
Responsible for all hourly EEO time and attendance including vacation, PTO, and attendance point includes emailed and posted on both plants. Attendance warning written
Responsible for Employee Call-In line for attendance
Processed, sorted, and delivery payroll check by shift and department
Maintain up to date Material Safety Data Sheet (MSDS) documentation
Handles routine inquiries and policy interpretation for EEO
Completes Administrative documentation and updates such as insurance enrollments and changes.
Assist in any other tasks assigned
Consistently adhere to and support company policies, Work Instructions, and or other procedures, and ISO requirement.
Responsible for terminated EEO documents such as cancel insurances, remove training matrix, remove performance appraisal, remove payroll, and etc….
U.S. Census Bureau, Detroit, MI Sept. 2009- April 2010
Partnership Assistant
Responsible for supporting Partnership Specialist in implementing the Census Bureau’s Partnership and Data Services program initiatives
Supporting Partnership Specialist carrying out the goal of 2010 Census Partnership Data Services Program Office:
-Increase the overall response rate
-Reduce the undercount of Hard-to Count
-Communicate a consistent Census message
- Raise the rate of mail back
Research and meet with each Asian Organizations, Clubs, Communities, Faith-Based Organizations, Asian Schools, and Businesses in Grand Rapids and Holland area to promote Census.
Assist Partnership Specialist in creating awareness for the Census in Schools by distribute brochures, prepare announcement on Public School Newspaper which was sent out each month to each household in the area.
Attend PTA meeting at public school to promote Census.
Family Dentistry July 2004- May 2008 Lead Office Administrations
Manages various Dental Office administrative process such as:
Recorded application data and filed patient records, and kept them organized.
Performed administrative data collection and scheduling of patient appointments.
Contacted and complied Insurance for patient dental benefit verification and claim status insuring
they are kept updated.
Processed account receivables, payables, and outstanding accounts.
Provided administrative support for the Owner/Dentist and Dental Assistant team.
Collected and delivered up to 50 mail and faxes daily.
Greets patients in a professional manner.
Worked independently and within a team on any special situation.
Time keeper for both Dentist and Hygienists.
Handle more than 1000 of confidential information.
Assist with many projects such as update consent form for special procedure, patient history form
in foreign language like Vietnamese and Spanish, and many more as requested.
Purchased office supplies and dental supplies follow by bi-weekly inventory.
Michigan State Police Department Feb.2004- May 2004 Human Resource Recruiting
Processed applicant information for recruiting department.
Conducted communication verification for initial applicants and processed employment
information packets for pre-employment inquiries.
Prepared documentation for pre-screening interviews.
Processed and recorded agility test requirements for possible enforcement applicant.
Handles confidential document for interview process.
Student Registrar’s Office, Grand Rapids Community College Jan. 2001- Aug 2002
Student Assistant
Filed and processed transcripts for incoming mail inquiries.
Assisted students with enrollment preparations.
Resolved and found resolutions for student transcript concerns and/or discrepancies.
Followed and cohered to FERPA guidelines.
Education:
Michigan State University, East Lansing, MI Aug 2002- May 2004
Eli Broad College of Business
Bachelor of Arts, Human Resource Management
Grand Rapids Community College, Grand Rapids, MI Aug 2000- Aug 2002
Associates of Arts, Business Administration
Leadership and Community Involvement
Bilingual - Fluent in English and Vietnamese
Member of Human Resource Association
Member of Trio Upward Bound Math and Science
Member of National Society of College Scholar
President of Asian Student Organization at Grand Rapids Community College.
Leader of the national Vietnamese Eucharistic Youth Society for Our Lady of Lavang
Parish.
Special skill/Abilities
Proficient with MS Word with latest version
MS Excel, Access, and Power Point
Experienced with Practice Word, People Soft, and Kronos
Able to work multi-task and prioritize accordingly
Able to work independently and/or team work