Crew Member Administrative Assistant

Amber Phelps ************@*****.*** 215-***-****

Introduction

Searching to represent and celebrate an operation to further my experience in administrative, workplace training, workflow development, organizational development, bookkeeping, and community relations.

Professional Application Experience

Microsoft Office Word, Excel, PowerPoint, Publisher, Outlook, Teams, experienced in Medical

Current Certifications

Department of Human Services Child Abuse History Clearance. Pennsylvania State Police for Criminal Records Check Clearance. Federal Criminal History Record Information Clearance, CPR and First Aid Certification.

Professional Experience

Trader Joe’s – North Wales, PA [September 2011- present] Training Team Leader

●Training Team Leader, Department Leader, Store Display Leader, Section Leader, Donations Coordinator, Large Event Coordinator, Sign Team Member and Crew Member.

●Community Team Leader led customer appreciation events and led store tours.

Pro Home Cleaning & Organization Services – Lansdale, PA [December 2015- present] Owner

●Provided all business leadership and labor roles of a residential cleaning and organizational service to local professionals and families in Montgomery and Bucks counties. Built trust with clients to expand business that grew to manage two employees.

Hoff Properties – Souderton, PA [September 2014 - June 2017] Business Systems Administrator

●Developed support systems, and provided administrative, accounts receivable, accounts payable and business relationship support during the renovation process to a locally based entrepreneur.

●Created a structured filing and communications system for each residential, business, and industrial property to further the preservation of Souderton history while growing and promoting small business.

Cortazzo Construction – Lansdale, PA [October 2012 - October 2016] Bookkeeping Administrator

● Created and maintained customer accounts, tracked expenses, invoicing, accounts payable and receivable, marketing.

Renew Community – Lansdale, PA [April 2011 - April 2014] Financial Administrator

●Collaborated with faith leaders and members to maintain integrity and communications with their local and global giving initiatives. Generated reports, giving statements, payroll, and benefits administration.

Land Chiropractic – Spring House, PA [July 2003 - June 2006] Office Manager

●Built positive relationships within the community, support staff, massage therapists and the doctor.

●Responsible for billing, collections, benefits verification, accounts receivable, patient retention, and consistent patient flow through exceptional time management.

Macy’s – North Wales, PA [June 2002 - September 2003 ] Office Manager and Hiring Manager

●Oversaw hiring and onboarding associates, and served as administrative assistant to the Store Manager, scheduling meetings, and positive communication across the store population. Leadership in annual corporate fundraising initiatives.

Community Building

●Lansdale Parks and Rec, Manna on Main of Lansdale, Renew Community Launch Team, Community Dinner Leadership Team. Mentor to adults facing homelessness, North Penn School District, Along the Way, Trader Joe’s, Skippack Pharmacy Covid-19 vaccine clinics.

Education

●River Valley High School

●Montgomery County Community College- Credits earned towards business degree.

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