Credit Specialist Customer Service

DEB D’AMICO

SKILLS

Results driven specialist offering over twenty years’

experience in making effective decisions, finding

solutions and assisting customers. Skilled in credit and collection procedures and developing client

relationships.

EXPERIENCE

Credit and Collection Supervisor A. Duie Pyle, Inc. Oct. 2020 to Present

Increased % of customers less than 60 days past due by 45% in first six months. Developed new daily

procedures to increase payment application

accuracy and efficiency by over 80%. Balances

heavy work load while maintaining precision,

professionalism and high communication standards.

Works closely with sales, billing and customer service teams to ensure excellent customer satisfaction.

Credit Specialist Dansko, LLC March 2002 – May 2021

Conducted investigations and in depth evaluations

of customers to determine credit worthiness and

credit limits. Created valuable solutions for customers with credit problems while reducing potential credit risks to company. Performed bi-annual credit limit evaluations and credit limit requests. Provided hands on training for rookie staff in application processing, credit analysis and limit evaluations, collection

practices and payment application procedures.

OBJECTIVE

Results driven credit specialist looking

for new opportunity. Eager to share

knowledge and experience in credit

and collection field. Positon must

allow for professional growth based

upon performance goals and

expectations.

EDUCATION

• AS Advertising / Public Relations

Johnson & Wales University

• Strayer University Basic

Accounting completed

• National Association of Credit

Management Financial

Statement Analysis – certificate

• National Association of Credit

Management Principles of

Business Credit – certificate

*********@*******.***

610-***-****

140 Tulsk Road

Avondale, PA 19311

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