Customer Service Representative
Resume:
College Station Texas 77840
Phone 979-***-****
E-mail *******@*****.***
ANTHONY MWAWUGANGA
Objective
To obtain a managerial position or customer service in a competitive company.
Education
2000-2003] Blinn College at College station Texas
_ Associate Degree Computer Networking.
[ 2003_ 2006 ] Texas A&M College Station Texas.
Bachelors in computer networkings.
Awards received
Full scholarship at Texas A&M
Employee of the year award with 7Eleven
Interests and activities
Being a leader and competitive In whatever I do by promoting growth & development to the company.
Work experience
[ 1995_2000 ] Tropical Village Hotel located at Mombasa Kenya
Executive purchasing manager in a 5star hotel.
Purchasing food & beverage Items needed to run the hotel
[ 2001_2002 ] Decision located at College Station Texas
Customer service Representative.
Answering clients calls and troubleshoot their computers when they are faulty
[ 2001_ 2002] E Z Mart located at College Station Texas
Cashier.
Checking out customers and stocking, customer service do necessary cleanliness, pricing merchandise.
[2007- August 2007] Citibank at College station
Bank teller.
Customer service, depositing cash transactions for customer, process money orders when customers need them, giving customers cash withdrawals when customers needed money as long as they have bank account with us. My daily cash float was $200,000.
[ 2002_ 2010] Exxon located at College Station Texas
Assistant Manager.
Help cashiers, doing Inventory, banking daily sales roughly $18,000 a day, Customer service, scheduling employees, run and manage the store when the manager is off duty or on vacation, programming merchandise on the computer to make sure they are being sold at a reasonable price in order to make customers come back.
(2010_2022) 7 Eleven corp located at South college Ave, Bryan, Texas
General Manager.
Hire and training new employees, ordering merchandise and ensuring proper inventory control. Counting company’s daily cash and taking them to the bank on a daily basis weekly sales running upto $46K, efficient in using PDI software for paper work, calculating weekly P&L and creating weekly reports, rendering excellent customer service towards customers, doing my weekly payroll for all my employees, checking in all the vendors, ensuring the store’s cleanliness standard is met, monitoring and preventing loss on merchandise.
Hobbies
Traveling and Sports
References
Laura Meekins
Cell: 936-***-****
Richard Hager
Cell:979-***-****
Jane Lemuel
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