SONYA ROBINSON **** Weatherwood Pl,Conyers Ga ****2 404-***-****
Email: **********@*****.***
OBJECTIVE
To obtain a position where excellent managerial, organizational, and strong work ethic can compliment a growing and successful company.
EDUCATION
College of New Rochelle Psychology Major 2012-2013
Kennesaw State University/ Business Administration Degree Graduated: May, 2008
Sanford Brown Institute, Dunwoody, GA: Medical Assistant – Certificate Graduated: May, 2004
North Springs High School, Sandy Springs, GA; Dual Seal Diploma: May, 2002
QUALIFICATIONS SUMMARY
An experienced, educated, and highly proficient administrative professional particularly intermediate in medical billing, office management and medical front office with years of experience in retail and customer service settings. Known to have a nose for time management, and a hunger for knowledge.
Skills
Account Resolution
Month End Reports
Analytical Skills
Interpersonal Skills
PROFESSIONAL EXPERIENCES
Piedmont Internal Medicine, Atlanta, GA October/2016-Present
Lead Patient Account Representative
Responsibilities: Reconcile daily batches for all payments (insurance and patient) processed in both locations and month end reports, generate AR summary report daily, gathering and processing code information, enter charges, follow up, accounts receivable,, claim run, speak with patients regarding billing issues; prepare charts for yearly audit, review coding and use appropriate modifiers, appoint fees for self pay patients, correct claims and fix any billing errors, post payments electronically and manually. Process patient payments, mail out statements. Answer phones, fax, copy, email and scan as needed.
Westchester Jewish Community Services, Hartsdale, NY April/2011-October 2016
Admitting Specialist to assist Director/Administrative Assistant/Insurance Coordinator/Financial Analyst
Responsibilities: verify assignments of benefits, maintain excellent vendor relationships working closely with Director, contact client to obtain mental health concerns and history for clinician use, assist business manager with problematic financial reports, reconcile yearly transactions, setup and update new insurance information as necessary on client accounts, compose correspondence as required, check in clients, collect co pays, distribute mail, enter schedules for 40 plus clinicians, open and close cash drawer, check client insurance authorizations, submit outpatient treatment reports, communicate with health insurance companies, order supplies, answer phones, open and close medical records, assign clients to clinicians using Anasazi, enter demographics and financial information in Anasazi, generate doctor schedules using excel, use Microsoft outlook email, confirmation calls to clients, make copies, scanning, faxing, also remaining in compliance with HIPPA laws.
Cobb County Stabilization Unit, Smyrna, GA Jan/2006-Dec/2010
Credit and Collection Analyst/Medical Records/Secretary
Responsibilities: interviewed substance abuse and mental health clients to determine medical coverage; obtained data regarding third party insurance coverage; referred patients in applying for Medicaid coverage; worked with Social Services department to verify eligibility; prepared payment plan when appropriate; conferred with physicians to clarify patient diagnosis, services rendered or other information needed for payers; reviewed denials of benefits and appealed when necessary; took appropriate action to collect unpaid bills with payment plan or collection agency; used computer applications such as spreadsheets, word processing, calendar, e-mail and database software; accessed protected health information in accordance with assignments; ordered office and medical supplies; open and closed medical records; sent and received medical records in accordance with HIPPA laws; answered phones and greeted patients.
South Atlanta Endocrinology, Atlanta,GA 2004-2006
Credit and Collection Analyst/Office Manager
Responsibilities: prepared payment plans or collection agency, ordered office supplies; processed claims used Microsoft office applications for assignments; determined eligibility; supervised other medical staff; answered phones; prepared meetings and memorandums for staff; assigned duties as needed by Physician
Sentry Solutions, LLC, Atlanta, GA 2003-2005
Office Manager/Administrative Assistant
Responsibilities: Prepared proposals, Troubleshoot customer claims; Processed applications for submission to carriers; Met & greeted clients; Scheduled sales appointments; Data entry; Followed-up on leads from internet; Tracked/maintained continuing education credits and licensing; Ordered office supplies.