Customer Service Consultant
Resume:
DAVID JOHN AVEDISIAN
PO BOX *****
Henderson, Nevada 89009
Email: *****.*********@*****.***
SUMMARY OF QUALIFICATIONS
Over 18 years of experience in progressively responsible positions demonstrating strong customer service, CDL expertise, expert analysis, marketing services coordination, project management, employee training and leadership skills.
PROFESSIONAL QUALIFICATIONS
Introduced expertise in bank trained commercial credit analysis into corporate credit arena.
Managed financing program with first year-projected earnings of $1.5 million into a profitable first year success.
Managed and trained up to ten employees in several corporate environments.
Current CDL B & A both with air brakes, doubles-triples, tankers and passenger (B only) endorsements included.
Previous Series #7 and Series #63 certified and license Life, Accident & Health. RI Notary Public.
PROFESSIONAL EXPERIENCE
GREYHOUND LINES, Las Vegas, NV 2016
COACH OPERATOR
Possess CDL with all required endorsements.
Current D.O.T. physical.
Provide outstanding customer service to all passengers as daily routes to Los Angeles, CA, Salt Lake City, UT, Grand Junction, CO, etc. are completed.
WESTERN EXPRESS, Nashville, TN 2015
OVER THE ROAD DRIVER
Operate tractor trailer covering multiple states.
Cover over 20,000 miles during a two plus week period driving as part of a team.
SECURITAS, Las Vegas, NV 2012
ARMED FLEX OFFICER
Armed Flex Officer assigned to multiple locations throughout Las Vegas valley.
CPR, First Aid and Driver Certified.
WERNER ENTERPRISES, Omaha, NE 2008
OVER THE ROAD DRIVER
Operate tractor trailer covering multiple states.
Completed CDL A training driving as part of a two man team.
DAVID JOHN AVEDISIAN Page 2
GRAYLINE/COACH USA, Las Vegas, NV 2008
MOTORCOACH DRIVER
Transport passengers to designated locations in the Las Vegas market and elsewhere.
On-call schedule of assignments.
CITIBANK, Las Vegas, NV 2006
ACCOUNT MAINTENANCE
Customer Service for all Sears retail credit card customers.
Resolve customer inquiries regarding all aspects of the credit product including service, complaints and issues involving numerous retail promotions.
FLEET BOSTON, Lincoln, RI 2003 – 2004 (Manpower and Adecco contracts.)
HUMAN RESOURCES REPRESENTATIVE &
METROPOLITAN LIFE INSURANCE, West Warwick, RI 2001 - 2002
CONTRACT SERVICE CONSULTANT (temporary)
Employee contact point for details on all programs designed to assist individuals in the Fleet Boston network.
Assigned with Metropolitan Life Insurance as a licensed Customer Consultant.
Utilize the MetLife computer database to obtain and provide full insurance product details to the Metropolitan customer base.
FIDELITY INVESTMENTS, Smithfield, RI 2000 – 2001
SERVICE TRADING AGENT
Series #7 and Series #63 licensed.
Authorized to perform in all aspects of equity trading.
TEXTRON FINANCIAL CORPORATION, Providence, RI, 1988 - 1993
COORDINATOR, MARKETING SERVICES (1989 - 1994)
Coordinated ten TFC Textron field marketing offices.
Managed automotive equipment after-market financing program.
National contact at headquarters for field supported financing programs, client manufacturers, client distributors and all customers.
Represented TFC Textron at trade shows.
Created start-up financial agreements, performed public relations including researching client cases in the Vendor Finance Division and worked to resolve any possible disputes.
EDUCATION AND TRAINING
Previous licenses and qualified Series #7 and Series #63 as well as Life, Accident & Health.
Notary Public 1996 - 2008
Postgraduate study, History, University of Nevada, Las Vegas, Las Vegas, NV
Bachelor of Arts, Liberal Studies and History, Providence College, Providence, RI
Graduated cum laude.(3.34 GPA)
Regional representative, Providence College recruitment programs.
Professional References and Letters of Recommendation are Available on Request
Contact this candidate