Customer Service Medical Assistant

Kolleen

Triplett

ktriplett**@gmail.c

om

336-***-****

Nearly over 20 years of experience in sales, retail, medical and customer service

Willing to relocate: Anywhere

Authorized to work in the US for any

employer

Work

Experience

Factory worker

Jabil-

June2020 to

November 2020

1. Quality

control

2. Machine

operator

Customer Service Associate

LabCorp - Burlington, NC March

2001 to September 2021

1. Take multiple phone call. 2. Assist with DNA results. 3. Answer all question regarding scheduling both Domestic and overseas. 4. Assist Government employers regarding contractual obligations and provide results for court. 5. Work with several computer programs. 6. Manage inmate reports and follow up on sample collections. 7. Multi task in many different areas of testing and answer any technical questions clients will have.

Customer Service Representative

Orchid - Dayton, OH 2001 to 2011

1. Work with PhD regarding DNA testing 2. Provide assistance to clients with questions about our services offered 3. Train new employees. 4. Obtaining contracts from state to state. 5. Assist the Lab with any questions. 6. Provide Excellent Customer Service from phone calls, questions regarding services we offer, scheduling appointments, provide results by fax or email. 7. Review files, troubleshoot issues, data entry and use multiple computer programs. Floral Manager

Personally Yours -

Lansing, MI June 1993 to

February 2001

1. Process payroll. 2. Train new employees. 3. Budget ordering. 4. Deliver flowers. 5. Decorate weddings, funerals and special occasions. 6. Manage employees by hiring, firing and wages. 7. Keeping the store front in season and making sure it is presentable. 8. Marketing and obtaining contracts.

9.

Cashier

Retail Sales

Associate Meijer -

Lansing, MI February

1988 to April 1997

1. Stocking shelves. 2. Help

Customers with question. 3.

Answer customer questions. 4.

Order supplies. 5. Train new

employees. 6. Ring up orders and

collect payments.

Educatio

n

Medical Assistant in Medical assistant

Ross Medical Education Center-Ann Arbor -

Lansing, MI 1993 to 1994

High school or equivalent in Standard

classes Lansing Eastern High School - Lansing,

MI 1983 to 1987

High school or

equivalent

Call Center, Customer Care, Customer Support, Customer Service

Customer Focus & Orientation — Highly

Proficient July 2019

Contact this candidate