CAREER OBJECTIVE

to communicate and help client to their inquiries

+639*********

ads4mz@r.postjobfree.com

Leveriza street, Pasay City

University of Manila 1988

Bachelor of Science in Elementary Education Sampaloc, Manila EDUCATION

Ortanez University 1984

High School Graduate Aurora Blvd, Quezon City

CSR - Teletech Korean Account 2015 November - 2022 August Native speaker Mandaluyong, Manila

WORK EXPERIENCE

- Continuously a top agent/best agent between 2015 and 2022. Jenny B. Bon-ao

Call Center Agent

SKILLS & KNOWLEDGE

- Proficiency in the Korean language. Can speak, write, and understand the Korean language.

- Communication skills, especially verbal communication.

- Interpersonal skills

- Adaptability

- Problem-solving

- Microsoft 365

- Bilingual (English and Korean)

AWARDS & RECOGNITIONS

- Top Agent 2015 - 2022

- Certificate of Completion (Korean Language) March 11, 2019 - July 11, 2019

- 2nd Placer (Top NPS) March 8, 2018

Mary Immaculate Parish Special School 1988 - 1990

Elementary School Teacher Moonwalk, Las Pinas

Shin Sung - Freight Forwarder Co. 1991 - 1998

English Teacher Seoul, South Korea

PROFESSIONAL REFRENCE:

- Don Brix Bolotano Team Leader

Phone no. : +63-917-***-****

Email: ads4mz@r.postjobfree.com