Sales Associate Customer Service
Resume:
Francisco Dominguez
Streamwood, IL *****
**********@*****.***
To obtain a challenging position where i can utilize my skills towards the growth and development of the organization.
Can learn and get things done. Let's talk
Authorized to work in the US for any employer
Work Experience
Sales Associate
Comikaze, Inc - Los Angeles, CA
2018 to 2022
1. Sales of booths for Los Angeles Comic Con
2. Marketing sales
3. Customer service
4. Client outreach
5. New client gathering
6. Educated customers about Square feet
7. Up-sold customers
SKILLS
• Microsoft Office
• KEAP Infusionsoft
• Google Office
• Shopify
• CS Cart
• Wordpress
• Elementor
Webmaster/Web Developer
Comikaze, Inc - Los Angeles, CA
2018 to 2022
• Maintenance, design and build all websites under the Comikaze umbrella; www.comicconla.com, Facebook, Instagram, shop.comicconla.com and Vendor Marketplace under mall.comicconla.com
• Google G-Suite/Workspace lead Admin
• Social Media contributor
SKILLS
• Microsoft Office
• Google Office
• Shopify
• CS Cart
• Wordpress
• Elementor
General Manager
Meltdown, Inc - Los Angeles, CA
2004 to 2018
General Manager of Meltdown Comics (West Coast's Largest Comic Book Store) in Los Angeles.
• Sales
• Promotion - Web site, Newsletter, Flyers, Graphics, Press releases
• Employee management - Scheduling, Work Assignments, Mentoring
• Melt Gallery Curator - Creating Themed Shows, Co-Curate outside shows, book talent, find talent, sales, contracts, etc.
• Web Master - Built and Designed websites, maintained all websites under Meltdown, Inc. and all social media sites.
• Tracked sales performance
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
SKILLS
• Microsoft Office
• Google Office
• Shopify
• CS Cart
• Wordpress
• Elementor
Operations Manager
Florist.com - Beverly Hills, CA
1999 to 2004
TOP 5 ONLINE FLORIST
• Systems and Operations Manager
• Customer Service Manager
• Network Manager/Advisor
• Program Designer and Programmer, this was 1998/9 we were working with a microsoft programmer to build a program and software designed to my specifications.
• Managed 100+ employees during the major floral holidays. (We'd bring temp agency employees for the holidays, they had to be trained on phone and computer skills)
• I also know my flowers very well.
SKILLS
• Microsoft Office
• Google Office
• Shopify
• CS Cart
• Wordpress
• Elementor
General Manager
Floral and Hardy - Beverly Hills, CA
1994 to 1999
• Managed Employees
• Phone Sales
• Purchasing Manager
• Floral Designer
• Floral Concierge
• Floral Consultant
• Display Master
Education
GED
Hollywood, CA
Skills
• Cold Calling
• Sales
• Marketing
• Upselling
• CRM Software
• Telemarketing
• POS
• Merchandising
• Salesforce
• Floral Design
• Web Design
• Google Suite
• WordPress
• InfusionSoft
• Bilingual (10+ years)
Languages
• English - Fluent
• Spanish - Fluent
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