Worship Leader Hr Assistant
Resume:
**** ************ ****, ******* ***** NC *****
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TAMRA B. SHELLER
SUMMARY POSITIVE, DEDICATED, DETERMINED and HARDWORKING mindset with a focus on being goal-oriented…Over 20 years’ experience with administrative processes. Experience with Microsoft, Excel, PowerPoint, as well as various social media outlets. Confident and self-motivated in making independent decisions and able to work in fast paced environment. Interpersonal skills and the ability to establish rapport and connect with people.
SKILLS & ABILITIES • Written and Oral communication
• Attentive to detail
• Website Editor
• Public Speaking
• Coordination
• Time Management
• Judgment and Decision Making
• Active Listening
• Service Orientation
• Innovative Thinking Skills
• Management Experience
• Morality Standards
• Ability to multi-task
• Microsoft Office Programs
• Supervisory Skills
• Leadership Abilities
• Self-Starter
• Problem Solver
• Committed to Excellence
• Integral Character
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EXPERIENCE
COMMUNITY ASSISTANCE LIAISON FOR MAYOR PRO TEMPORE VIVIAN H. BURKE
01/08/2018 TO 11/07/2020
Responds to local and elected official requests to investigate and/or coordinate City services for unresolved citizen issues; receives citizen complaints, suggestions or requests for information and assures that Departments respond in a timely manner; provides information to individual citizens or citizen groups regarding City services and processes; makes appropriate referrals to citizens needing services from County, State or Federal government or other public agencies or community organizations; conducts site visits to gather information from residents as required; conducts proactive assessments and follow-up on projects within assigned areas; represents the assigned local elected official at meetings with constituent groups; conducts research and provides input to local elected officials and staff on relevant policy issues; maintains follow-up procedures for pending issues; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide seamless customer service; prepares various statistical reports; identifies and catalogues neighborhood associations; assists neighborhoods in developing strategies for their communities enabling them to become self-empowered; researches guidelines and regulations to remain current on changes; conducts research in various neighborhoods to obtain information for planning and programming input; assists in implementing a comprehensive public relations/information program to inform the public of City services; organizes/attends neighborhood meetings at the request of local elected officials and other City officials; performs related duties and fulfills responsibilities as required.
SR. ADMINISTRATIVE COUNCIL CLERK
4/26/2016 to 01/05/18
Records and files legal and official City records; distributes Council actions to appropriate departments and outside agencies; attends Council Committee meetings and transcribes the minutes from each meeting; generates the official minutes of the City Council, resulting in the permanent minute books; prepares and publishes legal advertisements as needed for street closings; updates/maintains website for Boards/Commissions membership; serves as back-up for the Deputy City Secretary in his/her absence; attends evening and weekend meetings of the City Council; provides technical and administrative assistance to the City Council as a body or as individual members require. HUMAN RESOURCES TECHNICIAN
3/30/2015 to 4/26/2016
Perform difficult skilled clerical and administrative support duties while Page 3
assisting multiple professional employees; Program coordinator for employee discount page; primary service contact for employment information; liaison for NEOGOV systems; post and refer all job positions and applications; design cards and forms/charts for departmental use; prepare New Employee Orientation and Benefit packets for new employees; interface with vendor representatives; draft correspondence and other documents; assist in employment fairs and other community events.
FORSYTH COUNTRY CLUB
1/8/2015 to 4/5/2016
Under general supervision, perform professional work as the front desk clerk. Assist with answering and screening phone calls and navigating calls to prospective employees; use standard (Microsoft) computer software to generate reservations; assist in a variety of sales reports; place wine orders for restaurant; receives and distributes mail; design placards for dinner tables.
NEW VISION II HAIR SALON
6/4/2006 to 11/2020 (Owner/Operator)
Proprietor of professional hair care business; accountable for salon operations; ensuring adherence to hair-styling standards; delivery of services in a customer-friendly and profitable way; oversee two employees.
EDUCATION CENTRAL PIEDMONT COMMUNITY COLLEGE
Charlotte, North Carolina
Associate Applied Science/Paralegal Technology/May 2014 MITCHELL COMMUNITY COLLEGE
Statesville, North Carolina
Associate Applied Science/General Technology/June 1998 HAIR STYLIST ACADEMY
Statesville, North Carolina
Cosmetology Degree/Nov. 1996
INDEPENDENCE UNIVERSITY (Steven Henegars College)
Salt Lake City, Utah
Enrolled: September 11, 2016
Bachelor of Science/Business Administration with a Human Resources Page 4
Emphasis
Date of graduation: September 11, 2018
AWARDS AND
CERTIFICATES
CAI HR, COMPLIANCE & PEOPLE DEVELOPMENT
HR Assistant Certificate Program/Oct. 2015
Greensboro, North Carolina
Professional Branding Class 01/2018 – 02/2018
2017 Regional Master Municipal Clerks Academies – April 2017 Safety Class – August 2017
Interview Panel Training – February 2018
Dean’s List 2014, 2015, 2016
Outstanding Achievement in Customer Satisfaction, 2000-2014 COMMUNITY
INVOLVEMENT
Union Baptist Church (2006-2010); Youth Worker; Summer Camp Teacher
Bishop Dr. Sir Walter L. Mack Jr.
1200 N. Trade Street, Winston Salem, North Carolina New Jerusalem Cathedral Church – West Winston-Salem Human Resources Team Volunteer
Praise and Worship Leader
Dr. Erick Pryor, Site Pastor in Winston-Salem
3665 Patterson Avenue, Winston-Salem, NC 27105
Dr. Kevin Williams, Sr. Pastor
1822 Sharpe Road, Greensboro, North Carolina 27406 REFERENCES
CYNTHIA MOORE, INSURANCE AGENT
Blue Cross Blue Shield
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DONNA LONG, MEMBERSHIP COORDINATOR
Forsyth Country Club
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JOHNETTA HUNTLEY, RETIRED GUIDANCE COUNSELOR
Winston Salem Forsyth County Schools
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