TINA VALKOCZI
Calgary, AB 403-***-**** *************@*****.***
Seasoned clinic manager and licensed practical nurse seeking leadership role with Employer
PROFESSIONAL PROFILE
Leadership & Managerial Skills
Over a decade of exceptional leadership as a Clinic Manager and over two decades as a health care professional
Motivating team leader who leads by example with a focus in organization and prioritization to accomplish tasks
Demonstrated ability to learn and understand company policies and procedures to promote company vision and priorities
Exceptional skills in conflict management; able to mediate effectively, focus more in positive than negative to achieve resolution and retain employee and client loyalty
Three-pronged managerial approach utilizing fairness, openness and approachability to engage teams and promote growth
Excel at training, coaching and mentoring others
Skilled at identifying performance issues or strengths, providing constructive feedback with tangible goals to foster employee and clinic success
Maintaining thorough employee files
Interact professionally with other clinics and departments
Administrative & Professional Communication Skills
Monitoring clinic activity and producing bi-weekly reports
Ensuring up-to-date knowledge of medical billing codes and procedures to ensure timely, accurate submission
Focused attention on meeting company standards
Adept at planning and approving time off requests to maintain exceptional level of client service
Intermediate to advanced skills in Microsoft Word, Outlook & PowerPoint
Basic skills in Google Docs, able to adapt to changes in technology
Quality Assurance & Direct Client and Nursing Care
Very compassionate with over two decades of exemplary patient and client care as a nursing professional and clinic manager
Maintaining knowledge of and compliance with any applicable health standards or regulations
Promote and present a professional but welcoming atmosphere with knowledgeable staff
CAREER EMPLOYMENT EXPERIENCE
Clinic Manager – Bernstein Clinic, Calgary, AB 2005 – 2019
Oversight of up to 10 employees – conducting staff meetings, assigning duties, coaching teams
Billing for services to clients and third parties as applicable
Prompt completion of payroll; oversight of schedule and vacation requests
Training, conducting performance reviews and management; disciplinary action when needed
Nursing Instructor – Lab – Bow Valley College, Calgary, AB 2004 – 2005
Demonstrating routines on patients; accompanying students on practicum in acute and long term care
Overall supervision; helped develop tests; grading tests and evaluating performance
Licensed Practical Nurse – DDRC, Calgary, AB 2000 – 2004
Licensed Practical Nurse – Calgary Family Services at the Bethany Care Centre, Calgary, AB 1996 – 2000
EDUCATION & TRAINING
1991 Licensed Practical Nurse Diploma – Bow Valley College, Calgary, AB
Courses & Certifications
Medical Terminology
WHMIS
First Aid (lapsed)
How to Deal with Workplace Violence
Food Sanitation & Hygiene Course 2019