Clerk Assistant Customer Service
Resume:
Natayah Thames
Charlotte, NC *****
*************@*****.***
I love being positive, outgoing and helpful. I always keep a smile on my face. Most Recognized for my upbeat personality and Customer Service.
Looking for a company to grow with
Can work under pressure and keep up in a fast paced environment. Can stand for long periods of time
Great with technology
I'm excellent at helping my team.
Thanks!
Authorized to work in the US for any employer
Work Experience
Food Prep
Cousins Maine Lobster
June 2022 to Present
• Serve Safe Certified
• Lobster Handling
• Dish Washing
Receiving Support (Seasonal)
Macy's
September 2021 to April 2022
• Unloading Trucks
• Unpacking shipment
• Tagging Merchandise
• Merchandising
• Fulfillment
• Inventory
• Recovery
• Shipping
Retail Sales Associate
Van Gogh Exhibit
April 2021 to October 2021
• Merchandising
• Greeting
• Assisting visitors
• Cashier
• Stocker
Team Member
Chick-fil-A
January 2021 to April 2021
• Drive Thru
• Order Taking (Outside)
• Expo (Outside)
• Positive Attitude
• Food/Drink Handling
• Extreme Weather conditions
Customer Service Representative
BroadPath Healthcare Solutions - Washington, DC
July 2020 to December 2020
• 6 Month Contract
• Taking High Volume calls
• Assisting Members with questions regarding insurance
• Medicare
• Medicaid
• De-escalating unhappy members and keeping a positive attitude Server/Hostess
Bank Bistro
November 2019 to October 2020
(Owner also owns Grub Brothers ) Great company had to relocate.
• Welcoming guests with a positive attitude.
• Food and alcohol handling
• Seating Guests
• Cleaning and restocking
• Multi-tasking
Server/Hostess
Grub Brothers Eatery
November 2019 to October 2020
(Owners also own the Bank Bistro)
• Welcoming guests with a positive attitude.
• Food and alcohol handling
• Seating Guests
• Cleaning and restocking
• Multi-tasking
Sales Associate and Cashier
Belk - Washington, NC
August 2018 to October 2019
• Responsible for achieving sales goals, organizing department and meeting/satisfying customer expectations.
• Consistently exceeded weekly and monthly sales goals for the entire duration of my employment.
• Based upon ongoing customer feedback, regularly received management recognition for exceptional customer service.
Hostess and Server
East Coast Wings & Grill - Washington, NC
September 2017 to June 2019
• Responsible for the initial customer experience including any unusual or special requests.
• Directed or trained other employees any changes to job duties on daily basis.
• Handled all normal restaurant duties which included restaurant area presentation, cleanliness and service needs
• Also assisted with all backroom issues including restrooms presentation and cleanliness. Receptionist
Pamlico Animal Hospital - Washington, NC
February 2018 to April 2018
• Performed office reception duties, such as scheduling appointments or helping customer.
• Sold pet food or supplies to customers.
• Created and organized files for each patient.
• Exercised animals or provided them with companionship.
• Cleaning which included medical tools, animal supplies and office and area presentation. Office Clerk Assistant
METROPOLITAN PROPERTY MANAGEMENT - Washington, DC
November 2016 to June 2017
• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answered telephones, direct calls, and take messages
• Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
Education
Washington high school - Washington, NC
October 2014 to June 2016
Skills
• EMPLOYEE RECORDS
• FILING
• HR
• INVENTORY
• Computer Skills
• Cash Register
• Customer Service
• Word
• Microsoft Office
• Cash Handling
• Data Entry
• Team Player
• Filing
• fast learner
• Excel
• Cashiering
• Microsoft Word
• Microsoft Excel
• Host/Hostess
• Serving Experience
• Property Management
• Busser
• Administrative Experience
• Restaurant Experience
• Appointment Scheduling
• Typing
• CLIENTS
• Sales
• Office Management
• Microsoft Outlook
• Medical Receptionist
• Phone Etiquette
• Medical Scheduling
• Medical Office Experience
• Typing
• Windows
• Medical Records
• Insurance Verification
• Google Docs
• Maintenance
• Animal handling
• Manufacturing
• Warehouse experience
• Merchandising
• Guest services
• Laundry
• Retail sales
• Clerical experience
• Groundskeeping
• Stocking
• Inventory control
• Upselling
• Food Handling
• Office Administration
• Animal Care
Assessments
Work style: Reliability — Proficient
October 2020
Tendency to be dependable and come to work
Full results: Proficient
Customer service — Highly Proficient
January 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Medical receptionist skills — Proficient
November 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Patient-focused care — Familiar
October 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Front desk agent (hotel) — Expert
January 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert
Basic computer skills — Highly Proficient
December 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Highly Proficient
Work style: Conscientiousness — Familiar
March 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Work motivation — Highly Proficient
March 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
Attention to detail — Highly Proficient
January 2021
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Retail customer service — Proficient
June 2021
Comprehending and responding to retail customer needs Full results: Proficient
Manufacturing fit — Familiar
January 2021
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Warehouse safety — Highly Proficient
February 2022
Using safe practices in a warehouse setting
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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