Executive Assistant Administrative

CARLENE CHISHOLM

*** ******* ******

New Smyrna Beach, Florida

713-***-**** *-********@*********.***

SUMMARY

A trusted and resourceful Administrative Assistant with over 20 years experience managing the day to day affairs of senior level executives; Recognized as a dependable and creative problem solver who is careful in overseeing an office and prudent in managing the confidential and sensitive materials associated with the position; Known for a delightful ability to interact productively with a broad variety of personalities; Areas of proficiency include but are not limited to: Correspondence Meeting/Travel Arrangements

Calendar Management File Management and Record Keeping Office Management Customer Relations

Human Resource Record Management Telephone Screening Billing State and Federal Business Filings

PROFESSIONAL EXPERIENCE

Ancient World Auction: Lumberton, Texas - Part Time 2014-Bus Closed 7/30/2019

• Main duties are to write up sheets with items being bid on, item numbers, winning bidder number and the selling price. Greet customers, develop a rapport, and if I am in the shop when there is no auction, assist customers and answer phone when others are occupied DOB Systems, Inc Houston, Texas 2007 –2011

2011

DOB Systems is the world's most experienced provider of Marketing Information Data (MIDT) analysis for the airline industry

Executive Assistant/Office Manager

• Intercepted unwanted sales calls while allowing contacts from approved vendors

• Spoke with customers from all over the world, most of whom spoke English as a second language

• Updated time and date of phone system, added/changed/removed extensions, and maintained voice messages

• Burned, labeled, and mailed production CDs and DVDs to international clients

• Reviewed daily processing reports, confirmed validity of production counts, and maintained 8 monthly spreadsheet/production items

• Organized and maintained employee handbook and human resource records

• Made travel arrangements, scheduled meetings, and prepared office for customer visits

• Verified inventory and ordered office supplies when necessary

• Documented fixed asset inventory, maintained records and informed accountant of any changes

• Distributed petty cash payments, kept ledger entries and receipts for purchases, kept cash and receipts in balance, and sent receipts and requests for petty cash reimbursements to Johnson City

• Maintained a folder of billable items which at the end of the month were confirmed and forwarded to Johnson City for processing

• Searched the web daily for articles concerning the airline industry; after approval, posted the articles to the DOB Systems web site

• Monitored all maintenance contracts for office machines and kept them current

• Conducted internet research to answer various airline industry related questions Carlene Chisholm page 2

DOB Systems, Inc continued

• Managed mail and email office activity

• Handled all other administrative duties as needed Keller Williams Memorial Houston, Texas 2005 – 2007 One of the most respected residential real estate firms in Texas Administrator of Agency Services

• Managed license renewals and classes for over 200 agents

• Processed all new agents which involved human resource paperwork, licensing records, phone and voice mail access and the distribution of computer and copier codes

• Worked with Finance Officer on the disbursement of checks to agents

• Instigated, organized and directed a successful fund raiser benefitting the local Veterans Administration Hospital and Fischer House

• Involved in daily operation of office

Chisholm Services Houston, Texas 2000 – 2005

An air conditioning and heating company

Partner/Office Manager

• Performed all administrative functions; used QuickBooks for managing payroll, invoicing, receivables, payables and cash flow

• Worked with City to assure all permits were received and posted

• Filed all state and federal paperwork

Houston Information Services Houston, Texas 1990 – 2000 Data processing company

Executive Assistant to Owner

• Kept very active business/community service calendar

• Assisted in organizing a wide variety of community fund raisers and events

• General Executive Assistant duties (including those relating to the management of Mr. Houstoun’s personal business and estate)

OTHER RELAVANT DATA

Licensed Real Estate Agent (inactive)

Microsoft Office

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