Bria Lane
Houston, TX
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Amazon Delivery Driver
Amazon Flex - Houston, TX
June 2021 to Present
United States Postal Service
November 2020 to February 2021
creative director
natecreation - Houston, TX
January 2015 to January 2021
I input on edit and product capturing for recap and promotional videos for organizations and small businesses as well as style and direct photoshoots, videos, and commercials for interested clients. B Door
ABM Industries, Inc. - Houston, TX
April 2019 to December 2020
I check the personal belongings of the united airlines employees as they by pass tsa. UPS Driver Helper
UPS - Houston, TX
October 2018 to January 2019
I assisted my designated driver in delivering packages to each resident on our daily route. Hooters Girl
Hooters - Houston, TX
January 2018 to October 2018
I served customers and delivered exceeding customer service. registration intake
FEMA - Houston, TX
September 2017 to January 2018
I assisted applicants with there application for benefits AT&T Customer Service Representative
AT&T - Houston, TX
June 2017 to September 2017
assist small business customers with renewing contracts with at&t Authorized Representative
United Health Care Staffing - Lubbock, TX
July 2016 to September 2017
I assisted new and existing clients with plans that could benefit them. Captioning Agent
Communication Service for the Deaf - Lubbock, TX
October 2016 to June 2017
caption calls for the client
AT&T Customer Service Representative
V.X.I global solutions - Lubbock, TX
January 2016 to October 2016
I set new and existing customers up with plans that benefit them. Mobile Sales Consultant
Best Buy - Lubbock, TX
August 2015 to January 2016
Responsibilities
Consulted and assisted the customer with purchases and services while performing great customer service.
Front Desk Clerk
MGM Elegante hotel - Lubbock, TX
June 2015 to August 2015
Responsibilities
I assisted the customer in anyway possible.
Sales associate, assisted customers
W Sam Houston - Houston, TX
June 2015 to July 2015
in picking out personally styled athletic outfit. Worked in the back of store keeping and handling product, received and shipped shipment daily, and assisted in coordinating and organizing store and all product in store.
Bonding Agent
Midtown - Houston, TX
March 2015 to June 2015
2204 Austin Houston, Tx 77002
Bonding Agent, type bonds, answer the business telephone and assist clients with request for bonds, and create and complete client files.
• Sales Associate
Athleta
Server
Nicks sports bar & grill - Lubbock, TX
December 2014 to March 2015
Responsibilities
Take customer order, Serve the customer, handle money, customer service Cook/Prep
Chick-fil-a - Tech, Texas, US
September 2013 to November 2013
Texas Tech University campus
I prepared product and assisted in promptly distributing with pleasant customer service.
• Server
Cashier
McDonalds - Houston, TX
April 2012 to May 2013
77074
I assisted customers with orders and made sure customers received their product promptly and with pleasant service.
• Cashier
Education
Bachelor's in communications
Texas Southern University - Houston, TX
August 2017 to Present
None
Texas Tech University-current - Tech, Texas, US
August 2013 to August 2017
diploma
Westbury High school
2013
Skills
• leasing agent (1 year)
• Teaching
• Filing
• Intake
• Multi-line phone systems
Certifications and Licenses
Life and Health Insurance
September 2016 to September 2018
leasing license
Present
TABC
food handler certificate
Assessments
Customer Service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Delivery Driver — Completed
August 2020
Interpreting instructions, reading maps, and solving problems. Full results: Completed
Following Directions — Highly Proficient
August 2020
Following multi-step instructions.
Full results: Highly Proficient
Security Guard Skills — Proficient
August 2020
Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient
Delivery driver — Proficient
June 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Reliability — Highly Proficient
March 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Certified CPR/First AID & OSHA Certified
Highly skilled in: Technical writing, Microsoft Word, Excel, Power point, Outlook, Adobe Photoshop, Adobe Premier Pro, Adobe After Effects, Logic Pro X, All Canon Software.
• Leads and directs others, writes clearly and concisely, listens attentively, resolves differences, provides and asks for feedback, offers well-thought-out solutions, cooperates and works well with others. Thinks critically to solve problems, manages projects effectively, meets deadlines, multitasks.
• Training developmental aptitude
• Inventory management
• Proficient in cash management
• Cash register operations
• Exceptional customer service
• Self sufficient