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Center Representative Call

Houston, TX
October 21, 2022

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Kyara Burnette

Katy, TX *****


Work Experience

Customer Service Representative

Elysian LLC - Houston, TX

October 2021 to Present

A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Server/Bartender

Aguirre's Tex-Mex - Houston, TX

January 2021 to December 2021

Bartender/Servers work in the front of the business serving customers, taking orders, presenting food and drinks, and removing dinnerware from the table in a timely manner. Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant. Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit.


The Juicy Crab - Houston, TX

January 2021 to June 2021

Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. Provide guests with information about local areas, including giving directions. Garnish and decorate dishes in Preparation through serving. Call Center Representative

American Girl - Madison, WI

January 2016 to November 2020

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.


Red Robin - Madison, WI

May 2015 to March 2020

The Server is responsible for delivering a fun and satisfying dining experience to Guests and ensuring Guests receive menu suggestions, taking orders and serving food and drinks in a timely accurate manner. Server

Tanners Bar and Grill - Middleton, WI

January 2015 to May 2015

Taking beverage orders and serving them to guests on a timely manner. Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations. Always respond to guest requests in a timely, friendly and efficient manner. Also, dress up for the games and engage in conversation with guests. Server/Phones

Pizza Hut - Madison, WI

August 2011 to January 2015

Pizza Hut servers take care of the needs of the customer in the dining area of the restaurant also, placing order VIA phone throughout the shift. Servers greet and seat customers, take food orders, and take care of any special needs of the customer.


High school diploma

James Madison Memorial High School - Madison, WI

September 2011 to June 2015


• Serving Experience

• Restaurant Experience

• Host/Hostess

• Upselling

• Bartending

• Busser


Certifications and Licenses


December 2020 to December 2022

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