TIFFANY GARDNER
****.******@*****.***
Career Summary: Reliable, caring certified nursing assistant with 15+ years of experience caring for elderly and vulnerable adults, Work well with bedridden, physically challenged, and memory-impaired residents. Friendly and compassionate, with excellent interpersonal communication skills.
Professional strengths:
Twenty plus years of Phenomenal Customer Service experience
Excellent verbal and written communication skills
Proven ability to work under pressure and meet strict deadlines
Proven multicultural leadership and management skills
Ability to multiple task and advanced problem-solving abilities
Customer Service driven with excellent interpersonal skills
Knowledgeable in viewing and interpreting EOB’s, UB04 and HCFA’s.
Certified Nursing Assistant
Professional Experience:
**August 2022-Current,Seeked Employment**
Humble Health-Care
CNA-January 2009-August 2022 Houston, Tx
Provide assistance in activities of daily living and complete necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and assisting patients with nutritional intake, as needed
Collected patient data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care
Document objective data and routine aspects of patient care
Recognize and report abnormalities and/or changes in the patient’s health status and responses to treatment to the licensed nurse
Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
Perform procedures and use equipment as delegated by a licensed professional, consistent with demonstrated competencies and state scope of practice
Provide necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional
Provide general support to the department, including greeting and assisting patients, visitors, physicians and ancillary personnel
Patient Access Rep
Kelsey Seybold - November 2002 to January 2009 Houston, Tx
Greet all customers upon entry
Responsible for consistently and accurately validating patient demographic information
Verify insurance and perform self pay follow up as needed for all patients to ensure timely and accurate billing and optimal reimbursement for services rendered.
Ensures pre-registration, insurance verification, and all self pay follow up is customer focused, accurate and efficient.
Ensures all accounts contain comprehensive and accurate data to provide for timely billing
Make sure all notes, are noted in customer portal.
Education: Benji’s Academy; Completion-2002
Focus Care of Humble-CNA Certfied-2009
Professional Skill/System Knowledge: Microsoft Office (Word, Outlook, Excel) CUBS, Navitus, EPIC, OMS-EMS