Customer Service Water Works
Resume:
Gaelle el Khoury
Contact information
Aubrey, TX 76227
************.**@*****.***
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Skills
● multilingual
● Fluent in Arabic, French,
and English
● Customer service
● People person
● Microsoft Excel.
● Business and leadership.
● Time management.
First generation graduate from the University of North Texas, self-motivated with 5+ years of experience in customer service, and highly experienced in foreign languages. Eager to obtain a position as a interpreter or a translator, where my knowledge of skills and my minor in business can be used to further the success of the company. Highly motivated, dependable person looking to apply my skills in a challenging position with the opportunity for advancement in a company. ㅡ
Accomplishments and
awards
● Dean's List Honoree 2020
at University of North
Texas
● Aubrey education
foundation scholarship
winner
● 3.7 GPA
● CPR/AED for Professional
Rescuers, First Aid,
Administering Emergency
Oxygen
Target, Frisco TX / Specialty Sales Consultant
October 2021 - May 2022
● Performed sales floor work, greeted and assisted
customers, stocked shelves, and took inventory.
● Assisted with new employee training and conducted performance reviews to track overall progress.
● Developed ideas and plans for merchandise displays, and answered questions and concerns regarding
company products, services and prices.
Frisco lakes, frisco TX /store supervisor
● Responsible for greeting customers, answering phone callschecking them in for their tee times.
● Displayed merchandise, directed the planning and execution of the merchandise in order to guide our store towards success.
● Responsible for cash register and to handle any sales or purchases in the store.
● Required to keep the pro shop clean and all the drink items and food well stocked.
● accountable to be in charge of opening and closing the entire golf course.
● Established excellent customer service and
maintained relationship to ensure the highest quality of customer service for our golf memebers.
Water Works, Denton TX / Lifeguard
Summer of 2019 - Summer of 2022
● Managed over 100 patrons daily, ensuring that all safety rules were followed.
● Able to identify any person in distress and react accordingly to the situation.
● Maintained the pool water quality by testing chemical levels every two hours.
● Utilized medical supplies and equipment to examine injured persons and administer first
aid/cardiopulmonary resuscitation.
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Education
University of north texas / Bachelor in linguistics August 2019 - May 2022, Texas
University of north texas / minor in business
August 2020 - May 2022, Texas
University of north texas / minor in Arabic
August 2020 - May 2022, Texas
University of north texas / minor in French
August 2020 - May 2022, Texas
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