Office Assistant Front Desk

Yea Aletha D. Walls

**** **" Street SW

205-***-**** **********.**@*****.***

OBJECTIVE

qa position in Office Adminis!

ee EDUCATION

Administrative Medical Certificate

UAB of Alabama — Adult Studies

SKILLS & ABILITIES

itten and verbal communication e Knowledgeable of Microsoft Word and Excel

e Wri : i ‘

Organization and multitasking e Performs basic and complex mathematical calculations

Adaptable e Works well in fast-paced environment

PROFESSIONAL EXPERIENCE

Eee a

Physiotherapy Associates — Birmingham, AL (2011 — present) — 205-***-****

Patient Service Specialist

Coordinate organization management and administration with the Privacy Oversight Committee and legal counsel.

* Oversee and ensure delivery of initial and privacy training and orientation to all employees, volunteers, medical

and professional staff, contractors, alliances, business associates, and other appropriate third parties.

Establish and administer a process for receiving, documenting, tracking, investigating, and taking action on all

complaints concerning the organization’s privacy policies

Conduct new employee training presentations and sessions

Bledsoe Occupation Therapy — Birmingham, AL (2002 — 2011) — 205-***-****

Office Manager

e Performed all secretarial duties

e Answered multi-line telephone system

Scheduled appointments

Verified patient information

Acted as a liaison between therapist and insurance companies

Obtained pre-certification for therapy

Read and reviewed medical reports

Typed routine correspondence, maintained file system, and ordered office supplies

The Industrial Athlete — Birmingham, AL - (1 998-2001) — 205-***-****

Front Desk, Medical Office Assistant

Greeted patients and visitors

Performed scheduling and registration using Medisoft (medical software)

Ran a multi-line phone system

Prepped patient for the Physician i.e. vitals, weight, and pain reports

Performed all required pre-certification for treatment

Collected co-payments

Handled medical records

Retained knowledge of medical terminology as well as CPT and ICD 9 Codes

COMPUTER SKILLS

Microsoft Word

e Medisoft .

e NextGen e Microsoft Excel

e Therapy Source

mee seen

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