Customer Service Receptionist

Aamar Lal

CAREER OBJECTIVE

A motivated administrative professional seeking a position in a challenging environment. Over 5 years’ experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications. Well-developed communication and customer service skills. PROFESSIONAL STRENGTHS

Hold master degree M.A from Balochistan University

Three years working experience in Aga Khan University hospital Karachi

Three years working experience in Aga enterprises Karachi as Supervisor

Six months’ work experience with Hum TV production as Accountant EMPLOYMENHISTORY

The Aga Khan University hospital national stadium Karachi Senior Assistant Patient’s Admission Office 2021 Aug to date (PBSD)

Patients admissions and discharge process

Cash handling

Corporate approval for emergency patients

Patients transfer in and out in system from different locations

Inpatients billing details

Provide administrative and front office support to unit and patients

Operate hospital information system (HIS)

Greet and assist patients & visitors when they arrive at hospital

Answer and forward any incoming phone calls while providing basic information

Coordination with hospital other departments

Maintain patient’s admission data on daily basis Home Address: Flat No 101 Seven-star residency Garden east Karachi Cell # 031********

E-mail *********@*****.***

Unit Receptionist Aug 2018-to 2021 Aug

Schedule patient’s appointment

Take up other duties as assigned

Support other teams with various administrative task

Maintain patients diet order

Maintain patient’s files

Supervisor 2015-2018

Cash Dealing

Customer Services

Accounts

Purchase

QUALIFICTION & CERTIFICATION

Master in arts from Balochistan University Quetta

Bachelor of Arts Balochistan University from Quetta

Intermediate arts (Board of intermediate & secondary education Quetta)

Matriculation with science (Board of intermediate & secondary education Quetta) PERSONAL SKILL

Excellent written and verbal Communication skill

Highly organized and efficient

Ability to work independently or as a part of team

Proven leadership skills and ability to motive

Email writing Skills

LANUGAGES

English

Urdu

Sindhi

REFERENCE

Will be provided upon request

Contact this candidate