Mitchell SD 5701
My primary objective is to obtain a position in the finance, human resources or customer service field. I have experience in office management, accounting, finance, audit, communications, customer service, care giver and food service.
Miscellaneous work experience in areas other than office administration.
Walmart - Sioux Falls and Mitchell SD – March 2015 – Present – CAP 1 Team, stocking zoning, inventory management
pharmacy cashier; front end cashier; lawn and garden associate
Casey’s General Store – October 2013 – March 2015 – Bake pastries and donuts. Prepare food for breakfast. Ordering and
Coffee Cup, Brandon SD – April 2010 to October 2013
Food preparation for breakfast, lunch and dinner periods during the day. Food supply order receipt, verification and storage. Cleaning, supervision of trainees, order placement, inventory.
Barry and Cindy Goodwin – September 2009 – August 2011 – Home health care of adult female with ALS
L &S Teleservices, Sioux Falls SD – November 2009 – May 2010
Agent - Incoming call service center. Field calls for credit cards, catalog orders, SD Game, Fish and Parks
Walmart, Sioux Falls SD – June 2008 to December 2008
Customer service, cashier, jewelry sales associate.
Walmart, Sioux Falls SD – September 2002 to July 2005
I worked as a cashier and as a sales associate in the jewelry department.
Tax Accounting/Human Resources/Communications/Facilities Management/Customer Service
Sioux Nation Ag Center, Sioux Falls SD – April 2007 to September 2009
Executive Administrative Assistant – System invoice monitoring and development, report generation, production records, sow procurement, process invoices for payables and receivables, and prepare health certificates and lab samples. Market commodities administrative assistant duties included records retention, order placement, phones. This position reported directly to President.
Sanford Medical School – Jan 2007 to April 2007 (Temp. Employment)
Assistant in the office of the Dean –Answer phones, open and distribute mail, record meetings, assist with various event planning.
Esurance, Sioux Falls SD – June 2005 to January 2007
Loss Reporting Unit – I processed vehicle accident claims and input claims data for other procedures. I obtained SD Personal Lines insurance license to become a Licensed Customer Service Representative to assist customers with their insurance
NorthWestern Energy, Sioux Falls SD – August 2002 to September 2006
I was responsible for customer communications, supply inventory, facilities and fleet management; sales tax audit preparation, returns filing, reconciliation and reference library; applicant tracking data input and analysis to meet federal guidelines and SOX compliance. I received recognition for work accomplished assisting the emergency operations center during the energy restoration efforts following the 2005 ice storm.
Finance/postmaster/mail distribution clerk/letter carrier
US Postal Service, Emery and Harrold SD and Brownsdale, Austin, Kasson, and Rochester MN October 1981 to June 2002
Managed post offices with up to 10 employees in 3 crafts included scheduling, regulation and processing payroll records. I was responsible for all finance accountability. I was detailed out of home office for interim replacement as district financial coordinator, employee involvement/quality of work life steering committee and consumer advocate, which included establishing rapport with state congressional offices contacted by customers with complaints. I wrote SOP for implementation and training for new registered mail process and implemented training program in controlled environment; assessing labor cost, scheduling, program topics and evaluation. I prepared tracking programs for Express Mail, Priority Mail and first class mail origin/destination standards.
Valerie Westrum – Resume Page 2
Accounting/Office Management/Payroll – 1967 to 1981
Prairie Manufacturing Austin MN, Stauffer Chemical Rochester MN, Manning Ag Center Manning IA, Wayne Woodbury Company Denison IA, Gordon Electric Albert Lea MN, Pillsbury Company Edina and Welcome MN, Fairmont National Bank, Fairmont MN
I was responsible for all general ledger bookkeeping, payroll, office management, human resources, installation crew preparation in small, family agricultural manufacturing firm; purchasing clerk and payroll clerk at food ingredients plant; bookkeeper at appliance store, secretary/bookkeeper, bookkeeper at family agricultural center grain weigher/grader at grain terminal/ feed ingredients company, bank teller, bookkeeping machine operator.
ServSafe Certificate for food handling
Skills & Abilities
Received Serve Safe Certificate of completion of course in food preparation, storage and service requirements.
Proficient with QuickBooks, Cougar Mountain, ADM Connect, ADM Prophet X, Microsoft Word, Excel,
Power Point, Outlook and Access computer programs.
Maintain and employ excellent grammar and math skills in my work.
Adept at establishing rapport with internal and external customers; listening to and understanding
Professionally trained in interview and training process, data analysis. Proficient at writing, public
speaking and instructing.
Initiate and promote congenial team relationships. Experienced, able, willing to serve and lead a
team by example.
I enjoy sewing, gardening, reading and shopping.
I am an avid fundraiser, working with schools, church groups, youth agricultural
programs and community programs.
I served as secretary/treasurer of several church, community and fraternal groups. As
secretary/treasurer of the South Dakota Chapter of National Association of Postmasters of the United
States I established a self-supporting scholarship fund and received national recognition for increased
chapter membership. My most rewarding experience was being moderator for discussions in the
panel and town hall meeting format.
Kari Randall 605-***-****
Adell Hakeman 605-***-****
Danette Albers 605-***-****