Industrial Training Customer Service

OYELAMI OLABISI MOTUNRAYO

**, **** *, ***** ****, Asolo, Ibadan, Oyo State.

Tel: 070********, 080********.

Email address: ****************@*****.***

PROFILE SUMMARY

Motunrayo is an intelligent lady who possesses very good communication skill with a loving personality and strong ability to achieve results. She has proven leadership and entrepreneurship skills, great character and sound intellectual mind. She is a hard-working lady with great inter-personal skills and has worked effectively with and within teams. She is a people - person and she is looking forward to new opportunity where she can use her existing skills to contribute to organizational goals while developing her career. EDUCATION

Masters of Sciences (M.Sc.), Animal Production and Management (In View) University of Ibadan, Oyo State.

Bachelor of Technology (B.Tech), Animal Production and Health 2011 – 2016 Federal University of Technology, Akure, Ondo State.

(Second class, upper division; 4.35/5.0)

Ikolaba Grammar School, Agodi, GRA, Ibadan, Oyo State. 2001 - 2007 West African Senior Certificate Examination.

Unity Children School, Koloko, Shop merin, Ibadan, Oyo State. 1994 – 2001 Primary School leaving Certificate.

Customer Service Certification. March, 2021.

Saylors Academy.

WORK EXPERIENCE

IBADAN BUSINESS SCHOOL, OLD BODIJA, IBADAN. OYO STATE FACILITY OFFICER: FEB, 2019 - TILL DATE.

Ensures that basic facilities such as electricity, water supply, power generating systems, Air Conditioners, projectors are fully and efficiently managed and well maintained.

Generates records for management of Generators, Air Conditioners, Projectors and all other equipment to achieve all year round uptime through preventive maintenance of equipment.

Daily supervision and overseeing operations team, and service providers for services including security, waste management etc.

Responds to clients’ complaints while ensuring good customer relations with clients and taking actions to provide solutions.

Makes all faults repair request, negotiates with vendors and third party to ensure all transactions are done at the least possible cost while ensuring top notch and high quality services.

Generates reports for all facilities activities of gardeners, cleaners, technicians, plumbers etc.

Deals with emergency issues that arises.

Demonstrate capability to train, mentor and enforcing discipline of junior staff

Supervises projects, renovations, repairs and maintenance and/or refurbishment of existing facilities.

TRAINING(S)

Inspect, document, escalate all building maintenance matters such as roof leaks, plumbing leaks, electrical faults, need for repainting etc.

IBADAN BUSINESS SCHOOL, OLD BODIJA, IBADAN. OYO STATE ADMINISTRATIVE/FRONT DESK OFFICER: JUNE 2018 - JAN 2019

Managed office supplies, stock and placed orders

Administration of company databases

Organized a filing system for important and confidential company documents

Maintained a company calendar and schedule appointments

Booked meeting rooms as required

Distributed and stored correspondence (e.g. letters, emails and packages) NATIONAL YOUTH SERVICE CORPS (NYSC) JAN - DEC, 2017 CLASS TEACHER, PEAKS ACADEMY SCHOOL, KUMBOTSO LOCAL GOVERNMENT. KANO STATE. .

During National Youth Service Corps (NYSC), I was able to upgrade the standard of the School where I worked and I impacted the students positively in many areas through effective teaching and the passion I had toward ensuring the excellent performance of the students. My strong analytical mind and the ability to set things right helped me to achieve all these. INDUSTRIAL TRAINING MAY – NOV, 2015

ASSISTANT HATCHERY SUPERVISOR, FORESIGHT AGRO-ALLIED INDUSTRIES LIMITED, OLUYOLE, IBADAN, OYO STATE.

During my Industrial Training, I assisted the hatchery supervisor to receive hatchable eggs from farm attendants and customers and I helped in taking records of eggs set and hatched. I was involved in so many activities on the farm which include Artificial Insemination, Vaccination, and Giving of Injection of all sorts and so on.

CLASS TEACHER 2007 - 2010

JESUS THE ROCK COLLEGE, JEGEDE OLUNLOYO, IBADAN. OYO STATE I worked as a class teacher as well as the assistant head mistress in the above - mentioned school. I assisted the head mistress in taking necessary record in the school as well as checking other teachers’ lesson plans. SKILLS

Project management skills

Leadership and teamwork

Excellent communication and interpersonal skill.

Excellent organizational and time management abilities.

Problem solving abilities

Innovation and Creative skills

Proficient in Microsoft Packages

INTERESTS AND ACTIVITIES

Providing Solutions

Teaching

Traveling

Surfing the internet

REFEREES

Available on Request.

Contact this candidate