Customer Service Real Estate

Kirstin Hurlburt

North Augusta, SC *****

Cell: 607-***-****

***********@*****.***

Education

SUNY Herkimer Herkimer, NY

Associates in Applied Science with an emphasis in Business Fashion Buying and Merchandising Work Experience

Klosinski Overstreet LLP

A small firm that’s big on experience and out of the box thinking with a strong focus on Real Estate. Specializes in Business & Finance, Family Law, Trademarking, and Bankruptcy. Real Estate Paralegal: September 2020 – Present

• Organized & managed sensitive data for retrieving and delivering daily

• Created a more efficient workspace by proactively anticipating department needs

• Communicate with clients, agents, and lenders to coordinate and schedule closings

• A Customer service liaison for the firm

• Works effectively and efficiently to obtain and put together legal documents

• Leads Team meetings for staff to stay on track and organized for each week

• Resolves and answers every incoming call as well as conflicts in a high stress environment with ease

• Controls incoming and outgoing wires for the accounting for all real estate transactions

• Manages multiple emails for the firm daily demonstrating a mastery of written, communication, and attention to detail

Abel Brown

High- end Fine Dining Southern Restaurant and Oyster Bar. Server & Team Lead: September 2019 – October 2021

• Became a new employee trainee after being there for less than 3 months

• Extensive knowledge of wine and beer as well as menu pairings

• Exhibits an aptitude at using multiple versions of Point of Sales (POS) Terminals

• Oversees team members and ensures closing of the restaurant properly

• Demonstrates the ability to multitask and resolve conflicts

• Ability to deliver a superior customer service experience The Depot Restaurant & Tavern

Relaxed Fine Dining: Crafted Cocktails & Pub Fare

Manager: February 2012 – August 2019

• Displayed salesmanship and time management abilities while simultaneously providing excellent service.

• Oversaw daily operations of all members of service team and training of new employees.

• Took daily inventory of supplies and placed daily orders for the restaurant

• Software knowledge of POS systems to ensure weekly payroll for employees

• Created and developed the restaurants social media pages to grow and promote business

Skills, Interests & Accreditations

Applications- Microsoft Office, Microsoft Word, Adobe Acrobat, Clio, Qualia, Soft-Pro New York State Cosmetology License 2018 - Present

Professional References- Available Upon Request

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