Customer Service Office Manager
Resume:
CINDY
VAUGHAN
PROOFREADER, SCRIPT
READER, WORK FROM
HOME
*************@*****.***
Paso Robles, Ca 93446
CONTACT
Owner/Operator
Entrepreneur, San Luis Obispo, Ca
Executive Office Manager
Cameron and Associates, Steamboat Springs, Ca
EXPERIENCE
March 2019 - Present
Currently I am very invested in writing. I have a great love for putting words together and watching them form. I write short stories, lyrics, and whatever is requested, within reason.
•
I work for a core of 14 lawyers who have me do research on various projects from shaken babies syndrome to domestic disputes. That requires social media exposure, travel at a minutes notice, being prepared for anything. The end result is a detailed report from the beginning of the assignment to the end.
•
Attention to detail is essential, strong communication skills, ability to
• be adaptable in any environment is a must.
Defined strategy and trained staff to manage day-to-day business operations.
•
This is 95% remote work so I have to be extremely disciplined with my time and have a very well thought out time management plan to succeed.
•
June 2006 - December 2018
• Implemented office procedures, creating streamlined processes. Optimized office policies, meeting internal needs while upholding organizational standards.
•
• Delivered quality customer service to staff and customers. Supervised administrative staff, driving front office operations and
• continuous workflow.
Created presentations and spreadsheets and ran reports for different departments.
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Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
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• Conducted performance reviews for staff employees. Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
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Liaised between departments to accomplish tasks requiring many stakeholders.
•
Created staff schedules based on established guidelines and
• priorities.
• Assisted with developing workplace safety procedures.
• Oversaw travel management structure to facilitate business travel. Prepared purchase orders and routed to project manager for approval.
•
Created and reviewed schedules, maintaining staffing levels to meet
• service goals.
Resolved issues with departments regarding business office procedures.
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Acted as point person for office equipment setup and end-user training and support.
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Fostered relationships with vendors to expedite orders, repairs and
• maintenance.
Collaborated with IT department to order and maintain computer technology.
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• Coordinated and attended all benefits. Acted as point person. Bachelor Of Arts (B.A.) In Music Theory Candidate
Cuesta College, San Luis Obispo, California
EDUCATION
Expected Graduation June 2024
SKILLS
• Effective Communicator and Public Speaker
• Employee Motivation and Performance
• Annual Planning
• Leadership and People Development
• Executive Leadership
• Change and Growth Management
• Inventory Optimization
• Issue Identification
• Interior Renovations
• Risk and Mitigation Analysis
• Vendor Negotiations
Contact this candidate