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Customer Care Front Office

Location:
Chennai, Tamil Nadu, India
Posted:
October 21, 2022

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Resume:

SUCHITRARAJA

ads4bk@r.postjobfree.com

950*******

**-*, *** ****** *******

Theaneeswaran Temple Via

Vellalore, Coimbatore – 641 111

AREA OF EXPERTISE:

• Admin/Hr

• Accounting

• Sales and Marketing

• Team Lead

• Hands-on experience in Govt. Applications.

• Sourcing and screening the candidates by Telephonic or personal interviews.

• Database maintenance.

• Excellent Organisational and Interpersonal Skill.

• Strategic thinking

CAREER HIGHLIGHTS:

Since April 2014 – till date, Serves as Senior Manager for M/s. Kovai Classic Industries (Manufacturers & Exporters of Agricultural Machines & its Implements), Varshaa Agro Engg Pvt Ltd (Importers of Agri. Machinery & accessories) and M/s. Feel Smart Designers (Designers & Suppliers of Uniform materials and all kind of dress materials) Role:

• Preparing the business strategies according to the need of the client.

• All liason works and documentation pertain to Imports & Exports

• Handling end to end process for National and Overseas Clients..

• Coordinating with production, sales & service team

• Ensuring the dispatch schedule for both domestic & international

• Preparing documents for Govt. Tenders

• Screen over 50 phone calls daily, taking message and routing calls when necessary.

• Sourcing and screening the candidates by Telephonic or personal interviews.

• Recruiting, interviewing,screeningand shortlisting according to Business requirements.

• Preparing Payroll and Statutory Returns(ESI,PF, GST, Inspector of Factories)

• Internal Auditing and Preparing of Final Accounts Book (Balance Sheet).

From September 2009 till March 2014 - Franchisee of Religare Securities Ltd &Orion Broking Services India P Ltd for both Equity

&Commodity Markethaving a clientele list of 50 numbers.

@ M/s. Annamalai Capital Services P Ltd for the period from January 2005 to August 2009 (Joined as Front Office Staff & Left as an Executive)

Promoted as Executive for NSEL division in August 2008 till August 2009

Promoted as Branch Incharge in November 2007

Transferred to Trading Section In March 2006 dealing with clients and executing orders

As a Front Office Staff:

Attending Phone Calls (able to handle an EPABX)

Customer Care

Handling all Correspondence

Preparing Salary

Maintaining Client Masters

PAN services

All Liason works & Legal correspondence w.r.t Stocks & Shares

@ M/s. Gangotri Textiles Ltd for the period from September 1996 to January 2005

Admin Assistant

• Telephone operator.

• Handled an EPABX with 8*42 and

• Coordinating with Admin dept

• Ticket Bookings with Railways & Airways (for both Domestic & International)

• Hotel Bookings (for both Domestic & International)

• Arranging Transport

• Co-coordinating with Production dept, Marketing Executives, & C & F agent

• Stock Maintenance in factory stores.

• Maintenance Of Petty Cash

• Statutory Works (Labor Department)

• Capable Of Assisting MD For Fixing Appointments, Letter Drafting, Preparing Agenda & Meeting Minutes

• Also Capable Of Coordinating With Sports & Cultural In- House Committees

@ M/s. Cascade Electro Thermics Pvt Ltd., Coimbatore from March 1995 – September 1996 as Telephone Operator

EDUCATIONAL PROFILE:

Doing MBA 1st year @ Bharathiar University

BCA (2017-2018) - 60%

Periyar University Distance Education

DECE (1989-1992) - 80%

Diploma in Electronics & Communication Engineering @ A. D. J. Dharmambal Women’s Polytechnic, Nagapattinam.

SSLC (1989)- 80 %

St.Joseph’s Girls Higher Secondary School, Mannargudi. ADDITIONAL QUALIFICATION:

Holding the following certificates with regard to Stock Market:

NISM Continuing Professional Education For Equity Derivatives

National Stock Exchange’s Certificate in Financial Market (Capital Market Module)

NSDL’s Certification in Depository Operation

NISM Continuing Professional Education For Currency Derivatives TECHNICAL SKILLS:

Document Oriented Packages : MS Office, Tally

Operating System : Windows XP, Windows 7

STRENGTH:

• Easy grasping and Capable of Multi Task Working with self-motivation

• Good Verbal & Written Communication Skill

• Confident on my experience where I can prove and fulfill.

• Ready to travel

• Extrovert person

• Workaholic

PERSONAL PROFILE :

SPOUSE’S NAME : K. RAJA

DATE OF BIRTH : 07.06.1974

SEX : FEMALE

MARITAL STATUS : MARRIED

NATIONALITY : INDIAN

LANGUAGES KNOWN : TAMIL, ENGLISH, KANNADA

DECLARATION:

I declare that the above information’s given by me are true to the best of knowledge and belief. I promise to abide by the rules and the regulation of the organization.

Thanking You

Place: Coimbatore. SUCHITRA RAJA



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