Administrative Assistant Customer Service

KATHLEEN BLEVINS

*** ***** *** *******, ** ****6 631-***-**** ***********@*******.***

PROFESSIONAL SUMMARY

Experienced Administrative Assistant with history of building customer satisfaction and loyalty by

delivering top-notch support and service. Excellent problem solving

Skills and works well under pressure. Solved problems with excellent analytical and critical thinking

skills.

WORK HISTORY

Administrative Assistant May 1, 2021 – Present

Mechanical Solutions – East Setauket

•Resolved customers issues to maintain high standards of customer service.

•Maintained customer satisfaction with forward-thinking strategies focused on addressing customer

needs and resolving concerns.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Proficient with Microsoft Office, Word, Excel, Quick Books

• Answer large volume of phone calls, send emails, scanned documents

EDUCATION

Associates Degree: Automotive Technology, Graduated June 2005

Suffolk County Community College – Selden, NY

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