Customer Service Caregiver

CRYSTAL STEELMAN

**** ********* **** **, *******, Va, 240173537 • 540-***-**** • ads43p@r.postjobfree.com GED - 2001

Patrick Henry High School - Roanoke, VA

Caregiver

Omega Homes

Server - February, 2000 to Present

New Yorker Deli - Roanoke, VA

Effective at building meaningful relationships with physical and mentally handicap clients to provide assistance with activities of daily living and attend to individual care. Certificate in administration of medicine to adults and children. I also have experience working with at risk youth. Also worked at Western Va Regional Jail as a inmate supervisor in the kitchen. Meal planning and preparation

Flexible schedule and availability

Verbal and written communication skills

Direct patient care

Progress documentation

State regulations knowledge

Infection control and aseptic procedures

Patient privacy and confidentiality

Charting and clinical documentation

Certifications

Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care. Transported individuals to medical appointments and other errands. Organizing and documenting client’s appointments and current medications Assisted disabled clients in any way necessary to facilitate independence and well-being. Organize and take part in activities; for instance games, crafts reading and exercise Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. Provided quality care for [Type] patients.

Assist with self-administration of medication as required Providing medication assistance

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs. Activities of daily living assistance for residents with limited physical ability or dementia Carried out daily household tasks like cooking, cleaning, laundry, etc Provided assistance in shopping needs

Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed. Monitored progress and documented any status changes accordingly. Changed bed linens and ensured resident comfort.

Kept household areas clean and well-stocked by running errands, managing laundry and completing weekly grocery shopping. Kept patients mentally alert by entertaining, conversing and reading aloud to patients.

Asked diners about meals to assess satisfaction and collect vital feedback to improve operations. Received frequent customer compliments for going above and beyond normal duties. Answered telephones and completed financial transactions for other team members. Trained new employees

Maintained cleanliness of dining room, lobby and service areas. Bussed, cleaned and set [Number] tables to provide rapid turnover and improve number of covers every [Timeframe]. Reported accidents, injuries or unsafe work conditions to manager. Collaborated with managers and kitchen staff to provide outstanding, well-informed customer service. Seated guests at tables courteously by seating ladies, providing menus and recording accurate drink orders. Able to work well under stress

Answered customer questions and responded to issues immediately, notifying [Job Title] of concerns requiring assistance. Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register. Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.

Loaded trays with accessories, including eating utensils, napkins and condiments. Offered customers efficient service to maintain high satisfaction scores. Certified in Diabetes Management and administering medication to adults and children. Professional Summary

Skills

Education

Work History

Certifications

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