SILVIA P. FALCON

P.O. Box *****

Palm Desert, CA 92260

760-***-****

ads43i@r.postjobfree.com

QUALIFICATIONS SUMMARY

Ability to complete multiple tasks in a timely manner Extensive clerical experience and computer knowledgeable Proven to be organized, reliable, punctual, and flexible Possess outstanding communication skills

EDUCATION

Associate of Accounting Expedited

College of the Desert, Palm Desert, CA May 2021

EXPERIENCE

Agua Caliente Casino, Rancho Mirage, CA March 2003 - Present Cashier

Process sales and redemption of chips, foreign currency exchange, and cash advances. Use computer terminals to log all client transactions and keep all records up to date. Take in revenue banks from other departments and ensure that all transaction amounts match and balance.

Customer Service

All work experience has been ‘front facing’ roles directly with customers and team members. I am very comfortable working face to face with clients.

Easily adapts to company rules and guidelines to provide excellent customer service. Strong interpersonal skills, demonstrated by high feedback from customers and coworkers. Mainbanker

Post all transactions on spreadsheets to balance at the end of shift. Verify and prepare revenue banks for floor cashiers. Receive money from the bank and prepare deposits.

Assisted with training new employees

Dollar Tree, Palm Desert CA Oct 2021- Present

Sales Associate/Cashier

Greet customers, ring up purchases, answer questions about products, policy and service. Help with go backs and stocking merchandise.

VOLUNTEER EXPERIENCE

Volunteer Tax Preparer for Vita Program

Prepare taxes for qualified clients.

Do intakes and qualified reviews

LANGUAGE SKILLS

Bilingual Fluent in Spanish and English

COMPUTER SKILLS

Knowledge of Microsoft Word, Power Point, Excel, and Access.

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