Sales Associate Customer Service
Resume:
SILVIA P. FALCON
P.O. Box *****
Palm Desert, CA 92260
****************@*****.***
QUALIFICATIONS SUMMARY
Ability to complete multiple tasks in a timely manner Extensive clerical experience and computer knowledgeable Proven to be organized, reliable, punctual, and flexible Possess outstanding communication skills
EDUCATION
Associate of Accounting Expedited
College of the Desert, Palm Desert, CA May 2021
EXPERIENCE
Agua Caliente Casino, Rancho Mirage, CA March 2003 - Present Cashier
Process sales and redemption of chips, foreign currency exchange, and cash advances. Use computer terminals to log all client transactions and keep all records up to date. Take in revenue banks from other departments and ensure that all transaction amounts match and balance.
Customer Service
All work experience has been ‘front facing’ roles directly with customers and team members. I am very comfortable working face to face with clients.
Easily adapts to company rules and guidelines to provide excellent customer service. Strong interpersonal skills, demonstrated by high feedback from customers and coworkers. Mainbanker
Post all transactions on spreadsheets to balance at the end of shift. Verify and prepare revenue banks for floor cashiers. Receive money from the bank and prepare deposits.
Assisted with training new employees
Dollar Tree, Palm Desert CA Oct 2021- Present
Sales Associate/Cashier
Greet customers, ring up purchases, answer questions about products, policy and service. Help with go backs and stocking merchandise.
VOLUNTEER EXPERIENCE
Volunteer Tax Preparer for Vita Program
Prepare taxes for qualified clients.
Do intakes and qualified reviews
LANGUAGE SKILLS
Bilingual Fluent in Spanish and English
COMPUTER SKILLS
Knowledge of Microsoft Word, Power Point, Excel, and Access.
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