Medical Assistant Data Entry

SHANTAE JOHNSON

** ********* ****** *******, ** 10701 H: 917-***-**** *********@*****.***

Summary

Motivated Individual with Several Years of experience in the Human Services field.

Team player dedicated to helping employees improve their skills and techniques in order to reach larger goals. Detail-oriented multi-tasker who thrives in fast-paced environments.

Punctual individual that is compassionate highly focused and results-oriented in supporting complex, deadline-driven operations; with the ability to identify goals and resolve issues in initial stages.

Skills

Interpersonal communication

Excellent communication skills

Basic clerical knowledge

Exceptional organizational skills

Leadership Skills

MS Word, Excel, Navigation internet Data

CPI, CPR/First Aid

AWARDS data system

Mental Health First Aide

OMH NIMRS & Justice System

Experience

Coordinator-Manager 09/20 to Current

Samaritan Daytop Village Bronx, NY

Identify staff training needs, plan, develop and conduct training towards

Improving staff competency with agency policy

Ensure Individual and supervision or group supervision are being conducted and documented.

Ensure intakes are completed in Cares and Avatar.

Implement and monitor Policies and procedures.

Ensure rules and regulations of the Shelter are reiterated upon entry.

Program Aide 122017 -9/2020

Bowery Resident Committee New York, NY

Prepare and serve pre-packaged meals and snacks.

Maintain appropriate sanitary conditions in dining area.

Provide administrative support to clinical team as needed.

Monitor and report on client interactions.

Responsible for making appropriate logbook entries.

Emergency response and crisis intervention as needed.

Provide emergency first aid/CPR assistance when needed.

Entering data in computer systems CARES and AWARD

Desk Clerk 06/2015 to 12/2017

Bowery Residents Committee New York, NY

Monitor building entrance, make rounds to ensure security of premises.

Answer phones, email daily/nightly reports to staff, and enter data into logbook, such as incidents, tenant issues/problems.

Light clerical work and filing

Communicate with residents regarding passes for visitors, sign up for sheets for activities and groups.

Attend quarterly staff meetings and staff trainings.

Interface with EMS, FDNY, NYPD and hospitals to ensure safety and well-being of tenants.

Learn fire response system and provide emergency first aid/CPR assistance when needed.

Wellness Coach 07/2012 to 07/2014

Services for the Underserved New York, NY

Engaged people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills and linking them to services that will support their recovery, independence and self-determination.

Conducted Group Meetings on Wellness Management

Complete service plan reviews for all residents

Medication Management

Regularly assessed and report apartment inspection conditions as needed Provided Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.

Monitored and updated all clients in AWARDS systems and database as well as caseload distribution reports.

Clerical Associate 06/2011 to 12/2011

Human Resources Administration-SSI Brooklyn, New York Brooklyn, NY

Operated office machines such as photocopies and scanners, facsimile machines, voicemail systems and personal computers

Maintained and updated filing, inventory, mailing and data base systems, either manually and or using a computer

Compared data with source documents, or re-enter data in verification format to detect errors.

Located and corrected data entry errors or report them to supervisors.

Seasonal Maintenance Worker 05/2010 to 11/2010

City of New York Parks and Recreation Brooklyn, New York Brooklyn, NY

Maintained a safe and clean environment for all New York City Parks patrons Cleaned and sanitized comfort stations and other facilities.

Swept and raked leaves; safely dispose of liter and debris.

Ensured all Parks' policies and procedures are followed daily to always guarantee safety.

Direct Support Professional 04/2008 to 09/2009

AHRC New York, NY

Administered all necessary medications as directed by care plan.

Developed strong and trusting rapport with each client to facilitate best care possible.

Monitored clients' progress to report necessary changes.

Maintained a clean and well-organized environment to promote client happiness and safety.

Transported client to doctor's appointments and to complete other related errands.

Worked to improve patient outlook and daily living through compassionate care.

Supervised frequent activities such as medication and personal hygiene to ensure safety.

Education and Training

Associate of Science: Human Services 2012

Technical Careers Institute 320 W 31st Street, New York, NY 10001

Medical Assistant Certificate: Medical Assistant 2003

Sanford Brown Institute 120 E 16th Street, New York, NY 10003

High School Diploma 1993

Bensalem High School Bensalem, PA

Fire Guard 2019

F-02 Bronx,NY

Certificate of Fitness

F-80 2020

Bronx,NY

Food Handlers Certification 2020

Bronx,NY

Security Guard Certificate

8&16Hr 2022

Bronx, NY

Security License 2022

Bronx, NY

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