Receptionist Assistant Csr

GD

GENEVIEVE DELINCE

*********@***.*** 786-***-**** Hollywood, FL 33023

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Documentation and recordkeeping

Mail sorting

Spreadsheet tracking

Organization and efficiency

Multitasking and prioritization

45 Hours Child Care

CPR

Robert Fenstersheib Law Group

Hallandale Beach, FL

Receptionist Assistant

01/2020 - 06/2021

Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules. Sorted incoming mail and directed to correct personnel each day. Oversaw office inventory by restocking supplies and submitting purchase orders.

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Greeted and directed visitors to appropriate personnel and answered average of 100 calls and emails daily.

Answered phone calls, provided information to callers and connected callers to appropriate people.

Vitas Hospice Hollywood, FL

Admission Coordinator CSR

03/2017 - 09/2019

Provide information to potential patients and family members regard hospice services.

Facilitates conversations of referrals to admissions to completing the intake process.

Handling high volume calls.

Transfer patients calls to correct departments.

Provide employees with detail schedule.

Caledonia Financial Services Hollywood,

FL

Customer Service

Representative/Receptionist

11/2014 - 04/2016

Research and resolve billing issues with various financial classes and insurance companies.

Communicate with management regarding the timely process of assignments.

Obtain and process credit card information with high discretions. Experience in billing electronic and paper claims. Communicating with hospital representatives to adjudicate claim issues regarding patients outstanding balances and charges. Summary

Skills

Experience

Scanning, faxing, and organizing correspondence.

Broward College Fort Lauderdale, FL

Some College (No Degree)

Education and Training

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