Heavy Equipment Customer Service

Jennifer C. Bachner

**** ******* **. *****, ** **809

Home 706-***-****

Cell 706-***-****

Email *********@*****.***

OBJECTIVE

I would like the opportunity to use the years of experience I have in Customer Service, Accounting, Business, Education and Office technology to become a great asset to your team.

WORK EXPERIENCE:

Shephard, Plunkett, & Hamilton

December 2019-February 2020

Distribute mail

Prepare Affidavits, Dismissals, and various Court documents for attorney

Respond to incoming emails regarding the status of filed Affidavits and documentation to court

Deliver sensitive documentation to clerk of court and Judges

Track daily billable hours and time

Georgia Clinic of Chiropractic

Administrative/Chiropractic Assistant

June 1018-November 2018 (Temp)

Answer phones, welcome clients, collect insurance, patient information, and co payments.

Maintain accounts receivable by calling insurance company for aged accounts and making arrangements for payment plans or immediate payments.

Contact clients for for overdue payments and information received by lab results or and discussing further plans to scheduling future appointments

Enter patient’s data into medical software system to maintain their future records and patient plans.

Balance payment accounts in medical software and complete cash deposit for owner.

Healing Waters Healing Hands Spa

Co Owner 06/2011-6/2018

Run reports from prior day business activities. Ensure cash balances with reports from overnight batch reports. Once errors are corrected, I will deposit cash in bank, and process weekly paychecks.

Discuss priorities for the day in a morning meeting with staff to update and encourage employees on appointments and other needs to focus on for the day.

Open and sort mail. Enter bills into system for weekly check run.

Verify inventory and order items needed for the week. Excel utilization V lookups and Pivot tables

Validate invoice prices and items are correct when received

Enter correct invoices into QuickBooks Accounting and dispute with company if invoice or items are defective.

Pay vendors due by date in order to take advantage of discounts to and to avoid late fees.

Call vendors if there are any discrepancies with the invoices and ensure corrections are made.

Recruit clients and sell monthly memberships for monthly discounts on our spa services.

Encourage employees to sell monthly memberships for bonuses as well.

Process client credit cards on the first of the month for monthly memberships.

Complete program and process W-2’s and 1099’s at end of year.

Reconcile all financial accounts for year end processing and forward balances into the new year after all accounts are corrected. Transfer all corrected balances to the new year and prepare income taxes to file by due date.

Hire, interview, terminate, and send employees to training workshops for mandatory CEU credits.

Create year end reports, W-2s, 1099, and annual reports

Champions Retreat Golf Club

Evans, GA 6/2006 to 5/2011

Human Resource/Accounting Manager

Identify qualified candidates through varies recruiting and sourcing tools

Maximize departmental needs by conducting and qualifying possible new hires based on management job descriptions

Ensure new hires are trained properly for departmental needs

Once hired ensure employees job descriptions are updated trained by their managers to perform quality work and conduct 6 week evaluation period to determine long term employment. Conduct annual reviews for raises and/or promotions or termination.

Establish and Maintain Human Resource policies and procedures for all departments with specialized procedures when using heavy equipment.

Explaining and posting Regulations determined by the state department for use of heavy equipment.

Ensure drug-free workplace is enforced by screening new hires and random departmental testing

Arrange travel and meetings for department manager

Process Accounts Receivable and reconcile statements for collections

Sort Accounts Payable invoices, ensure items are correctly charged and entered into Accounting system

Create checks for account payment cycles and mail out to uphold as much money as possible on the bank, take opportunities for discounts, and pay bills on time.

Verify all time sheets are correct

Verify time sheets are correct and signed off by department manager, Process Payroll for each department

Open mail and answer phones, take messages or transfer to appropriate Personnell

Ensure Benefit and Compensation packages are current and compatible according to employee company hiring practices during open enrollment period

Provided reports requested by my Accountant.

Augusta University

1/2000 to 7/2006

Business/Accounting Manager-Department of surgery

Reconcile and balance departmental accounts, provide reports to manager as requested

Ensure all financial transactions related to specific research grants assigned to appropriate budget expenditure

Project Manager to Train employees on research and financial software. (PeopleSoft and Grant specific software)

Answer phone lines for Doctors in surgery department and schedule appointments or refer calls as necessary

Assist in creating department Budget Preparation and Forecasting.

Create, Organize, and Enforce Department Procedures.

Assist Physician billing department for overdue Accounts Receivables

Make calls for the overdue Accounts Receivable to establish payment arrangements or collections

Manage accounting assistants and designate assignments

Reconcile departmental purchase card and post to correct accounts

Count and control surgical supplies

Research, purchase and ensure robotic surgery equipment is stored in a safe place

Collect tuition payments on first day of semesters

Process accounts payable checks for bill payment and student financial aid reimbursements

Collect and reimburse departments petty cash disbursements

Collect on return checks

EDUCATION:

Associate of Science, Accounting Sept 1997

Bachelor of Science, Business Administration Management Dec, 2003

Masters of Arts-Business Education August 2009

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