Kevin Lavallee

520-***-**** ads3zs@r.postjobfree.com Bisbee, AZ 85603

SUMMARY

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Versatile Supervisor with advanced personnel and inventory management experience. Maintains professional environments and takes lead in development of subordinates to create success. Polished in delivering comprehensive reports to facilitate site-wide improvements and continuity. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivational Supervisor with 8 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled in performance and schedule management. Dedicated Supervisor possessing excellent issue and conflict resolution abilities. Offers 8 years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Seasoned supervisor with exemplary skills in relationships and large picture understanding. Energetic professional with engaging personality and service-driven background. Trained in operations management and customer service. SKILLS

Management Team Building

Recruitment and Hiring

Performance Assessment

Problem Anticipation and Resolution

Department Oversight

Performance Evaluation and Monitoring

Staff Scheduling

Employee Motivation

Policy Development and Enforcement

Quality Assurance

Customer Service Management

Focus and Follow-Through

Goal Setting

Process Improvements

Resource Allocation

Training Management

Decision Making

Human Resources Oversight

Operations Oversight

Hiring and Onboarding

Team Leadership

Staff Development

Processes and Procedures

Strategic Planning

Relationship Building

Cost Control

Money Handling

Inventory Tracking and Management

Customer Relations

Deadline Management

Assignment Delegation

Cost Reduction

Teamwork and Collaboration

Process Development and Streamlining

EXPERIENCE

Person in Charge, Safeway, June 2022-Current

Bisbee, AZ

Resolved customer complaints and adjusted policies to meet changing needs. Established and enforced clear goals to keep employees working collaboratively. Provided ongoing training to address staff needs.

Complied with company policies, objectives and communication goals. Identified and corrected performance and personnel issues to reduce impact to business operations.

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Coached staff members to develop long-term career goals. Interviewed applicants, recommended individuals for hiring and evaluated staff performance. Coordinated employee schedules according to shift changes and availability. Monitored employee productivity to provide constructive feedback and coaching. Responded to employee concerns or complaints by coordinating with human resources team to solve issues.

Evaluated processes and employee strengths to realign workflows with changing business demands.

Responded to customer questions regarding products, prices and availability. Planned and managed resources to consistently meet production, quality and cost goals. Reviewed completed work to verify consistency, quality and conformance. Delegated work to staff, setting priorities and goals. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Prepared staff work schedules and assigned team members to specific duties. Mitigated business risks by working closely with staff members and assessing performance. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Formed and sustained strategic relationships with clients. Night Crew Lead, Safeway, June 2022-Current

Bisbee, AZ

Operated manual and electric pallet jacks safely.

Removed product from boxes and placed on shelves according to merchandising guidelines. Picked up boxes and related trash from sales floor. Stocked pallets throughout shift to keep warehouse clean, maintained and organized. Reset merchandise throughout assigned section to give shelves and racks professional appeal. Prepared products by adding tags and readying pallets for restocking. Removed expired and overripe items to provide freshest options and eliminate health risks. Observed strict safety measures while stocking shelves to prevent falls and mishaps. Assessed floor displays to restock merchandise.

Assisted customers with product, promotion and policy information. Gathered assigned merchandise and transported to store floor locations using hand trucks. Updated pricing and sales signs to promote merchandise. Used proper case cutting techniques to cut and sort stock loads. Checked shelves in department to determine replenishment needs. Followed instructions to properly arrange merchandise items. Checked delivered merchandise and order information to verify shipment accuracy. Used GIS software to locate merchandise in inventory for shelf restocking. Identified and quickly handled spill clean-up.

Pulled items from stock using lift equipment and added to shelves or bins. Organized store by returning merchandise to proper areas and restocked displays. Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Recommended merchandise to customers based on needs and preferences. Described merchandise and explained use, operation and care. Answered store and merchandise questions and led customers to wanted items. Greeted customers to determine wants or needs.

Placed special orders or called other stores to find desired items. Maintained records related to sales for store management. Recommended, selected and located merchandise based on customer desires. Exchanged merchandise for customers and accepted returns. Cleaned shelves, counters and tables to maintain organized store. Prepared merchandise for purchase or rental.

Maintained knowledge of sales and promotions, return policies and security practices. Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Watched for and recognized security risks and thefts to prevent or handle situations. Landscaper, Myself, June 2022-Current

Bisbee, AZ

Planted flowers, bushes, shrubs, trees and grass.

Operated and maintained basic landscaping equipment and vehicles. Removed and properly disposed of debris to maintain worksite safety. Trimmed around trees and bushes.

Edged lawns and flowerbeds using gas-powered and rotary edging tools. Operated landscaping equipment to maintain grounds and remove trees. Maintained garden areas and landscaping greenery to enhance property appearance and plant health.

Used zero-turn, traditional riding lawn mowers and self-propelled mowers to mow residential and commercial lawns.

Cleared pathways of overgrowth, debris and snow to reduce hazards. Pruned trees and bushes to improve visibility and shape. Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.

Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife. Checked machinery and performed routine maintenance to prevent malfunction. Used hand-held tools to maintain green spaces.

Arranged shrubs and flowers to create landscape effects. Installed block and stone décor according to plans and specifications. Applied chemicals to control weeds, reduce insect infestation and maintain soil fertility. Assisted in scheduling weekly landscaping projects and tasks to meet deadlines. Spread fertilizers over ground covers and plants to promote growth. Pruned and trimmed hedges, trees and shrubs with chainsaws and shears. Applied mulch to help maintain optimal soil temperatures and create barrier from heat and cold.

Installed ponds, rock gardens and irrigation systems. Exceeded specific team goals while partnering with employees to share and implement best practices.

Recorded services rendered, materials used and charges assessed on specified forms. Answered customer questions regarding care and general knowledge of landscape. Provided top service delivery quality control by eliminating downtime to maximize revenue. Advised customers on plant, flower or shrubbery care. Adjusted amount of water consumption using irrigation methods to prevent waste. Line Cook, Copper Queen Hotel, March 2021-October 2021 Bisbee, AZ

Operated fryers and grills according to instructions to maintain safety and food quality. Carried pans and trays of food to and from work stations, stove and refrigerator. Kept stations stocked and ready for use to maximize productivity. Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.

Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.

Set up and performed initial prep work for soups, sauces and salads. Retained consistent quality and high accuracy when preparing identical dishes every day. Grilled and deep fried various foods from meats to potatoes. Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Assisted in preparation of menu items ranging from burgers to sandwiches. Washed and peeled ingredients to prepare for different meals and recipes. Prepped garnishes to reduce wait times during lunch and dinner rush. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

Set up workstations with needed ingredients, utensils and cooking equipment. Adhered to portion controls and presentation specifications. Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Cooked multiple orders simultaneously during busy periods. Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.

Followed proper food handling methods and maintained correct temperature of food products.

EDUCATION AND TRAINING

High School Diploma

Bisbee High School, Bisbee AZ November 2014

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