Customer Service Quality Inspector
Resume:
Dawn Dyrnes
Spartanburg, SC *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Supervisor
TRIGO Global Quality Solutions - Spartanburg, SC
November 2021 to Present
Started as a quality inspector, made a lead position within 30 days due to experience. Ran a crew for over 6 months alone due to no fellow leads available and did it 6 days a week. Became a lead that was responsible to train other associates to become a lead. Currently, a lead supervisor Dispatcher/Supervisor
Checkers cab - Wildwood, NJ
March 2016 to Present
answer phone calls and dispatch drivers to said calls Dispatcher/Customer Service
Yellow Cab Company - Wildwood, NJ
May 2004 to March 2016
answer calls and dispatch drivers to said calls
Dispatcher/Driver/supervisor
Experience with phones. With several drivers at one time and customer service Education
Some college in Corrections
Skillman DOC academy - Skillman, NJ
October 1995 to February 1996
Associate
High school diploma or GED
Skills
• Phlebotomy (Less than 1 year)
• Vital Signs
• Medical Office Experience
• Experience Administering Injections
• Venipuncture
• Medical Records
• Medical Scheduling
• Epic
Certifications and Licenses
Nationally certified in phlebotomy
April 2019 to April 2021
CPR certified
Assessments
Knowledge of Early Childhood Development — Highly Proficient February 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
First Aid — Proficient
February 2020
Treating common medical emergencies.
Full results: Proficient
Building Relationships for Childcare Providers — Familiar February 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Familiar
Teaching Skills: Elementary Lesson Planning — Familiar February 2020
Developing lesson plans for elementary-level classrooms that promote learning Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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