Kathleen Shocknesse
Tavares, FL *****
*************@*****.***
SKILLS
● Knowledge of ICD, CPT, and CPS coding
● Knowledge of HIPAA regulations
● Detail oriented
● Highly organized, time management skills, and interpersonal communications
● Maintain, post, and track accurate records and reports
● Work well within a team, honest, and friendly
Core Competencies
● Data entry
● Ten key
● Basic computer skills
● Health information
● Electronic health records
● Information literacy
● Privacy and confidentiality
● Worker health and safety
● Customer focus
● Integrity
● Professionalism
● Dependability
● Reliability
● Adaptability
● Scheduling
● Recording
● Planning and organizing
● Lifelong learning
Certification
AHIMA
● CCA
● April 2022
Education
DeVry University
● Graduated February 2022
● CCA Certification
● GPA 3.5
● Medical billing with ICD-10-PCS, CPT, and CM coding Shasta College
● Graduated May 2002
● AA Business Administration with Accounting
Employment
Ace Hardware-Sept. 2021 to Current
● Ring up purchases and process returns
● Work in a team setting
● Till reconciliation
● Cash handling
● Sign customers up for various in store programs
● Ordering and inventory control for the front end of the store
● Train new employees
● Assist management as needed
● Ensure customer safety with Covid safeguards
Robert Boissenault oncology institute-Feb 2021 to April 2021 Covid Screener
● Greet patients
● Take patient temperatures
● Ask covid screening questions
● Check patients in for appointments
● Maintain patient privacy
● Answer patient questions and concerns
Subway Restaurant-March 2020 to Feb. 2021
Lead customer service associate
● Prep and prepare sandwiches
● Cash register reconciliation
● Train new associates
● Inventory control
● Opening and closing procedures
Date Palm County Club-Dec 2018 to May 2019
Housekeeper
● Responsible for keeping all the restrooms, clubhouses, and pool areas clean
● Cleaning duties include; basic restroom cleanliness, stocking supplies as needed, vacuuming, mopping, sweeping, windows, and trash
● in charge of the supply ordering at our facility and the Oasis RV park next door
● trained new employees
Community Living Options-Jan 2014 to Aug 2014
Home Health Assistant
Assisted individuals with various disabilities to enable them to live in a home environment
Distributed and accurately documented medications
assisted with showering,various daily medical needs, shopping, cleaning, laundry and cooking
Provided caring and compassionate assistance that ensured the clients have a safe and happy home
Sherwin Williams-Aug 2012 to Nov 2013
Sales Associate
● Cash handling
● Till reconciliation
● Assisted customers with paint and color selection
● custom color matching
● recommend products to complete customer projects
● Assisted with set up and maintenance of new customer accounts
● cycle counts
● Inventory
● Purchasing
● unloading freight
● deliveries
The Home Depot-Nov. 2002 to April 2009
● Store scheduler/bookkeeping
● Prepare employee schedules
● Work with human resources and management
● Maintain employee confidentiality
● Prepare and track reports