Deliver Driver Customer Service
Resume:
John Mix
Ambitious go getter
Hastings, MI *****
***********@*****.***
I'm a hard working self-driven individual who strives to be the best at whatever I do. I am a veteran of the US Army of ten years, so I have leadership training and experience. Patience, knowledge, compassion, integrity and a leader.
Authorized to work in the US for any employer
Work Experience
Operations Associate
Jackson National Life Insurance Company - Lansing, MI November 2021 to Present
In operations we're extremely customer service driven and focused on making sure all of their paperwork is done correctly and processed within a timely manner. Follow up calls if we need more info or anything corrected.
Bank Teller
Chemical Bank - Hastings, MI
February 2019 to March 2020
Excellent customer service skills and positive attitude as demonstrated by the relationships I have built with the customers.
Served customers daily and strive to maintain a 100% accountability on all balances, sales and services that we offer.
Deliver Driver
Best Buy - Battle Creek, MI
May 2015 to July 2018
Scheduling deliveries and routes for the next days deliveries. Maintained a balanced work load in the truck. Customer service excellence even with disgruntled customers. Quality Inspector
Center Mfg - Wayland, MI
June 2014 to May 2015
Attention to the littlest details on parts, Workflow charts for each individual part, contacting R&D with ways to improve or quicken the processes in which some products where produced or inspected. Training Sergeant
United States Army
February 2002 to August 2011
In charge of training exercises and drills. Platoon readiness for different scenarios faced overseas and or stateside. Rock drills, before missions and after action review briefings after missions. hobbies & My kids sports, Fishing, Hunting, Golf and Card Magic. interests
Attention to detail professional Excellent Customer Service skills Microsoft office Education
High School Diploma
Hastings High School - Hastings, MI
May 2001
Skills
• Customer Service (10+ years)
• Bank Teller
• Cash Handling
• Cashier Customer Service
• Front Desk
• Microsoft Office
• Research & Development
• Quality Inspection
• Banking
• Phone etiquette
• Quality Control
• Quality Assurance
• Leadership
• Project Management
• Data Entry
• Marketing
• Social media management
• Account Management
• Financial services
• Filing
• Product development
• Business development
• Office experience
Military Service
Branch: United States National Guard
Rank: Sergeant E-5
Assessments
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Electronic Medical Records: Best Practices — Proficient February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Following Directions — Highly Proficient
November 2020
Following multi-step instructions.
Full results: Highly Proficient
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Customer service fit — Highly Proficient
December 2020
Measures the traits that are important for high-quality customer service. Full results: Highly Proficient
Administrative support professional fit — Highly Proficient December 2020
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Basic mechanical knowledge — Expert
September 2021
Understanding and applying mechanical concepts and processes Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
1. Tim Lane: sergeant united states army. 517-***-**** 2. Thomas Binkley: Sergeant first class united states army. 517-***-**** 3. Chris Brown: Sergeant First Class united states army. 910-***-****
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