Customer Service It Technician

Andrew Pham

Cedar Park, TX 512-***-**** ******.*.****@*****.***

ELECTRICAL & COMPUTER ENGINEERING STUDENT

Objective: Seeking a position in design or validation of microprocessors, microcontrollers, or SOCs. Available spring and summer2023

EDUCATION

B.S. Electrical and Computer Engineering, Texas A&M University Sep 2020 – Present

Current GPA: 3.33, expected to graduate in May 2024

Relevant Courses:

Digital System Design

Engineering Lab III

Microelectronics

Digital Logic

Electrical Circuit Theory

Computer Architecture & Design

Electricity and Magnetism for Engineering & Science

Modern Physics for Engineers

HARDWARE:

Soldering

Familiarity with Scopes

Test board bring ups

Gaming PC builds

HW & SW upgrades on desktop and laptop PCs

SOFTWARE:

MobaXterm

Vivado

C++, Python, Verilog

Microsoft Office

Autocad

Linux/Windows

Interests:

PCB Integration

Microelectronics

Computer Architecture

Schematic/Layout Board

Post-Si Validation

Data Analysis

Skills:

Disciplined, self-taught and independent learner:

oSelf-taught knowledge of PCIe Memory in server from online

Engineering Lab- Computation, values teamwork and collaborations

Enjoys working hands-on with equipment and products in a lab environment

EXPERIENCES

Volunteer IT Technician, In Home Health Services, San Jose, CA May 2022 to June 2022

Set up computer systems

Installed software for personal computers

Guided elderly to navigate computers and other applications

Electrical/Lighting Associate at Lowes, Austin, TX (35 hours/week) July - Aug 2022

Jun -Aug 2021

Assisted customers with household electrical/lighting and wiring questions

Strong knowledge in light bulbs, wires, light fixtures, ballasts, breakers, and electrical tools

AWARDS

3x Lowes Customer Service Award, Jun 2021 to Dec 2021

Went above and beyond responsibilities at work

Received Full $4000 Intel Scholarship, Aug 2020

Awarded based on academic excellence, strong leadership skills, and community service

Rotary Clube Scholarship, January 2021

Awarded to engineering students who displayed academic excellence, and community service

Texas A&M University EnVision Conference Pre-Built Competition, December 2019

Won 1st Place in the Surprise Build Competition

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